The review was written 2011-11-07 by: James Enright
How was the booking process handled?: Too many e-mail are sent when not required.
Other comments about the hotel: Two bottles of drinking water in glass bottles are provided per day, but when we requested to purchase additional drinking water in glass bottles staff told us they could only sell us drinking water in plastic bottles. For environmental reasons, health and taste we prefer glass refillable bottles as the world is being buried under plastic bottles. Hotels need to realize they can please their customers, help the environment, and get green points by using only refillable glass drinking water bottles! VL failed. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2011-11-07 by: James Enright
How was the booking process handled?:
Other comments about the hotel: WiFi internet in our room on the 9th floor didn t work.Room smelled badly of cigarette smoke on arrival and they gladly changed rooms for us.
The review was written 2011-10-25 by: Chew Kim Beng
How was the booking process handled?: excellent
Other comments about the hotel: Room service can improve - had twice asked for an extra cake of bath soap at the reception desk but request was not entertained.
The review was written 2011-09-17 by: Dollin Ting Ying Ying
How was the booking process handled?: very efficient. simple steps. trustable
Other comments about the hotel: we enjoy our stay in VL hatyai Hotel. Staffs are friendly & helpful. The room is clean & comfortable. Although the hotel is a bit out from the town, but still a walking distance to town area (7-8 minutes walk)The hotel very near to market. You can shop every day & easily find restaurant nearby.Will stay here again if we plan to visit second time.
The review was written 2011-05-19 by: Malaysian Traveller
How was the booking process handled?:
Other comments about the hotel: Thank you for such a good service. From our arrival until we check out, we really satisfied with the service.
The review was written 2011-05-19 by: N B
How was the booking process handled?: Fast, efficient and hassle free. Safe payment mode too. Recommended! 2 thumbs up!
Other comments about the hotel: I was fortunate to be able to book VL Hotel via hatyaihotel.blogspot as many other websites indicated the hotel as fully booked. Upon arriving, we noticed the hotel was situation at a huge cross junction which made navigating easier. The hotel is about 6-8mins walk to the main town center (Novotel, Lee Gardens). The room we got was room 501, a corner room right next to the exit staircase. The room was spacious, clean and neat. The bed had NO bedbugs and was super comfy!The tv showed mostly thai shows but there were english channels such as HBO too. The toilet had a bathtub and a super strong shower head. I was pleasantly surprised to see that they had a washing pipe just beside the toilet :). On the second morning, we wanted the room cleaned so we hung the please clean room sign. As a test of integrity, I had placed a 100bhat (S$4) note on the dresser. We were happy to see that, upon returning, the money was intact, the room was cleaned and the soiled linen changed. Very well done! The only thing we were not too pleased with was the breakfast. Not much of a variety (fried rice, noodles,chicken porridge,boiled sausages). They barely topped up the coffee pot and the only juice they had was orange. You may want to make alternative breakfast plans or buy some juice/milk the night before.I was happy with the service of the bellboy, who had helped us call for 2 masseuse to our rooms as there werent any massage shops near the hotel. We enjoyed the oil massages tremendously. Overall, I am pleased with the hotel and have no qualms about going back. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2011-05-17 by: Gan Swe Kiyau
How was the booking process handled?:
Other comments about the hotel: the room is ok and clean, but the choices for buffet breakfast is limited and everyday the same.
The review was written 2011-03-12 by: Andre Gibeault
How was the booking process handled?: Very good
Other comments about the hotel: Very good hotel near the center. Staff very competent and courteous.
The review was written 2010-02-22 by: Tan Cheng Sim
How was the booking process handled?:
Other comments about the hotel: We feel that the front receptionist are not friendly at all and is time for them to change to a younger generation which is more courteous. The breakfast provided is not satisfactory and tasteless.
The review was written 2010-02-18 by: Samah Baba
How was the booking process handled?: Good, fast respond.
Other comments about the hotel: The air cond was not cold enough. Will not recommend to members. Overall not good compare with other hotels in Hat Yai....
The review was written 2010-02-21 by: Choo Kum Meng
How was the booking process handled?: excellent, very efficient
Other comments about the hotel: good place for a short stay, price is reasonable except for festive season
The review was written 2010-02-25 by: Yang Meng Siong
How was the booking process handled?:
Other comments about the hotel: Staffs are friendly
The review was written 2010-01-02 by: Admira Murni
How was the booking process handled?: Thank you so much ThailandHotels-24.com for your good service.
Other comments about the hotel: I really recommend this hotel for those who wants to stay just for short visit in Hat Yai and for those who like shopping. Kim Young market and night market in front of the hotel and we just walk to other shopping places. For visiting tourist places, tuk tuk is ready near the hotel or we can hire taxi with reasonable price. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2009-12-01 by: TAN KENG JOO
How was the booking process handled?: a bit slow for online and the details not precisely describe. in fact i am booking for double twin bed room but when i reach there it was single twin bed room.
Other comments about the hotel: I feel quite ok and cheap + reasonable suitable for those who are on budget travel. the location is strategic because it is in the middle of town and outside town. it is tranquil and less noice compared stying at town and travel to watch show at night also nearby. overall satisfy and hotel staff also pleasant and helpful. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2009-12-11 by: Ling Hwee Ping
How was the booking process handled?: smooth and efficient booking process.
Other comments about the hotel: The location is good, the room is clean and we especially enjoyed the breakfast buffet. But we didn t find the staff over the counter very helpful when we asked for advice on where to dine and visit.
The review was written 2009-03-30 by: Khun Kanya Khomsiri
How was the booking process handled?: ThailandHotels-24.com ทำให้การเดินทางทุกทริปง่ายขี้น รับผิดชอบและเอาใจใส่การจองห้องพักอย่างดี ราคาเป็นที่พอใจคะ ขอบคุณมากๆคะ
Other comments about the hotel: โรงแรมอยู่ใกล้สถานนีรถไฟและตลาด จากโรงแรมข้ามถนนก็ถึงตลาดแล้วคะ ห้องไม่ใหญ่มาก แต่ก็โอเค ไม่มีระเบียง ห้องสะอาด น้ำแรงดีคะ เตียงนอนสบาย อาหารเช้าอร่อย..เราว่าราคาห้องคงเพราะทำเล แต่ถ้าครั้งหน้าไปคงพักทำเลอื่นๆ เพราะตลาดเราไม่มีอะไรน่าสนใจเท่าไหร่.. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2009-02-04 by: Welfred Suto (Malaysia)
How was the booking process handled?: Other job well done since my last booking with them even I had book my hotel choice on last minute and get prefectly choices of non-smoking room on higher floors.
Other comments about the hotel: The receptionist was so nice that she offer me to check-in early (7am) for shower before they clean-up the room by 9am. The room was excellent with 2 sitting chairs, wardrobe, mini fridge & free indoor wifi, bathroom is cleaned and got good english tv channel:)
The review was written 2008-08-07 by: Ted from Malaysia
How was the booking process handled?: Easy booking I must say. Just tick and select the available rooms and email replied promptly. Online payment when through without any problems.
Other comments about the hotel: Checkin was easy and fast. Just hand over the booking voucher and passport and the receptionst filled up the forms for me and passed the room keys almost immediately. I would say it was a good service and bell boy helped us with our luggages and we even asked a few question and he answer politely. Furthermore we ask for a direction and maps straightaway the bell boy went down and brought up a map and show us how to go about in Hatyai. Thats pretty impressive response! Will definitely recommend traveller to stay at the hotel. Rooms was almost fully renovated and clean but left a bit of smells but that should be no problem after a few sprays of air refresher. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2008-07-14 by: Sukinto Anggono
How was the booking process handled?: Excellent, easy and fast, very informative
Other comments about the hotel: The hotel is spacious, clean. Location is great, close to eating areas, and shopping areas as well.The receptionist is very kind, informing and suggesting the best alternative to the travel around the cities. I plan to stay in this hotel next time I go to Hat Yai[ThailandHotels-24.com integr.ERR:escaping]
The review was written 2008-06-11 by: MOHANRAJ ANDREW
How was the booking process handled?: Everything was perfect, had no problems in checking in and checking out.
Other comments about the hotel: Good location. Within walking distance of main shopping area especially the Pasar . The hotel was clean with excelent servic both at the lobby and room.
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