The review was written 2011-07-11 by: Norman Stephens
How was the booking process handled?: I asked for my money back, since I did not stay at the hotel. The hotel refused.Siamfreestyle, care to refund my money? Right. I will avoid both the hotel and Siamfreestyle and let others know about my experience.
Other comments about the hotel: Sucks. This is the worst place I have ever stayed at. The room was so bad--tiny, view of the construction three feet away, and low ceiling--that we complained. We were then offered a nicer room: no shower handle on the shower. We made a reservation for three nights. Even though we showed up on the first day, the hotel refused to give us our money back for the first night, claiming that they held the room for us. The hotel appeared almost empty. Avoid this hotel and avoid making reservation with any online booking service. I wish I had read customer reviews before I booked. --Norman Stephens [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2011-03-21 by: TAYLOR BASARABA
How was the booking process handled?: No problems with booking service.
Other comments about the hotel: Where to start... location is alright. We had a very dimly lit bungalow with a double bed. The bed consisted of a bottom sheet, and 2 fleece blankets to cover - kind of a weird set up. The bathrooms are add ons to the original bungalows, the water coming out of our sink and shower was brown, our toilet was broken when we first arrived and I had to manually fix it myself by taking the lid off the back and connecting the flusher mechanism. Despite following the no toilet paper rule our toilet BARELY flushed. By the end of the 4 nights it no longer worked, and we were seeking out bathrooms at local businesses when we had to go. The air con was great, no problems with that. We did not get maid service, bedding change or towel change like you would expect at a resort, so I m not sure why this is considered to be one. They should just call it Lotus Bungalows instead. NOT a resort at all. When we tried to ask for maid service, they clearly did not understand what we needed and told us we can clean our own room if we like. The staff was useless when we asked for help. We also heard a loud rustling sound in our ceiling which turned out to be big orange cat according to one of the staff. We re backpackers, and have stayed in some pretty awful accommodations, but we thought we were upgrading a bit by staying at Lotus and we were sadly mistaken. Do not stay here if you are expecting anything more than the BARE basics. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2011-01-02 by: Kenth Grendeus
How was the booking process handled?: ok
Other comments about the hotel: Stay only one night, The music was so high that we hade no sleep at all. If party and no sleep it´s the right place
The review was written 2010-08-08 by: Mark van der Kwaak
How was the booking process handled?: Should have mentioned bad location and terrible state of the house.
Other comments about the hotel: House was on the beach,next to an open sewer that dumped into the sea, also next to a loud bar that played music untill 4am, after which at 6am the very loud fisherboats would start. The house itself was in terrible shape, everything was dirty and broken, even the toilet was cracked doen the middle. Wallpaper peeling off everywhere, windows held in place with ducttape, electrics exposed, etcetera. We payed 18000 baht for 6 nights, checked out after the first night and got only 10500 back. Total ripoff!!!!!
The review was written 2010-08-26 by: Daniel Finn
How was the booking process handled?:
Other comments about the hotel: Room was nice but absolutly stank of sewage. Luckily we only stayed on Koh Tao for one night or we would have deinatly moved hotels.
The review was written 2010-06-11 by: Tanya Vessey and Adam Mannering
How was the booking process handled?: I had no problems with ThailandHotels-24.com.com and was happy with their service.
Other comments about the hotel: Lotus resort is cheap accommodation and you get what you pay for...The air-con worked and that was what mattered most to me.Ko Tao is so beautiful that I wasn t their to spend time in my cheap room.The bungalows are private, have a balcony and are surrounded by gardens.
The review was written 2010-02-28 by: Rekik Michel
How was the booking process handled?: tres serieux aucun problemes avec toutes mes reservations
Other comments about the hotel: bungalows tres sale a notre arrive,wc non nettoyer fuite d,eau dans la salle de bain fenetres non etanche moustiques facile a penetrer malgre insecticides portes du bungalow se fermant tres mal obligation de partir ala plage avec effets personnels.constation faite a la direction de l,hotel qui na donne aucune suite vraiment cher pour cela a cote de nonbreux hotels de meilleure qualite [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2010-02-02 by: Dhruv Kumar
How was the booking process handled?: Smooth and perfect
Other comments about the hotel: Fabulous. Ideal for the traveler seeking day and evening mood at Tao. For 600 baht the standard room was a cottage on stilts. Very aesthetic, well maintained and located. Far above expectations.Location... adjacent to Lotus bar on Sairee beach... most happening nightlife on the beach in Tao.. is here. Fireshows.. and fun dancing in the bar and the beach with comfy beachside sitouts.A MUST STAY place for the budget and non-budget traveller.STAFF: Awesome... we had an issue with the motorcycle and needed help. The guy made calls from his phone. The info. centre is very nice. Friendly people, well aware of all beaches AND speak GOOD english (very important for Thailand) [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2010-01-07 by: Charlotte
How was the booking process handled?: ThailandHotels-24.com were helpful and answered email queries quickly- would recommend
Other comments about the hotel: Basic Bungalows with 1 light and cold water shower- was sufficient for what we wanted (affordable place near the beach with ac) but it could do with updating. Reception did have locker facilities included which is a bonus.
The review was written 2009-09-06 by: Erwann HENRY
How was the booking process handled?:
Other comments about the hotel: pictures in internet no contract of the truebungalow with door forced(which does not close with key)bathroom room saltno sheet on the bedvery noisystaff no friendlyPlease choose a another hotel in koh tao if you want to be happy [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2009-08-23 by: Sebastian Stein
How was the booking process handled?:
Other comments about the hotel: Simple but it s all you need to be happy. very close to the beach (lotus bar is the favourite for party on ko tao)
The review was written 2009-05-04 by: M Cheung
How was the booking process handled?: Good, although the guest house was not happy that we wanted to check out one day earlier although we had booked for three nights via ThailandHotels-24.com.com
Other comments about the hotel: Stayed in both a fan bungalow and moved to air-con bungalow. Both had a badly-connected bathroom which meant that mosquitos were abundant in the bathroom and I spent a lot of time killing them! Mosquito nets on windows had some small holes in - I recommend bringing a mosquito net if you re staying here for peace of mind!!! [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2009-04-09 by: Bettina Dera
How was the booking process handled?: really friendly
Other comments about the hotel: We stayed for 2 nights at garden room A/C double. It was very overpriced for the facilities. If you want to have clean the room, you have to say it to the staff, but its not good done. The bathroom is very ugly. The water has an ugly yellow colour and stinks. The ants are really happy about this....They also grapps on the pipeline the hole day. And in the night you must be careful about the ditch. OK the garden is nice and the staffs were very friendly. But i never want to go there again. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2009-01-27 by: Susanne Moberg
How was the booking process handled?: very good
Other comments about the hotel: Nice hotel,beautiful view at frontbeach bungalow. not good shower in bathroom
The review was written 2009-01-16 by: mr martin leeman
How was the booking process handled?:
Other comments about the hotel: I stayed for 6 days and 5 nights last week. It was very overpriced for the facilities. In the time I was there the room and sheets were never cleaned.We also watched when someone vacated to see what was done, they only emptied the bin and swept the floor. In the time we were there we never saw a sheet or towel on the washing line.That said the staff were evry helpful and friendly. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2008-06-14 by: Koeman
How was the booking process handled?: Nice.
Other comments about the hotel: Very nice resort. You should definetaly go there. Ralaxt atmosphere en nice staff. Good bungalows as well.
The review was written 2007-03-19 by: Lena Mohlin
How was the booking process handled?:
Other comments about the hotel: Koh Tao. Very nice beach. The room simpel.It was a space between the room and the shower and you was afraid to get in animals in the shower. No clening of the romm on this days.No new towels. Noise place. Music the whole night. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2007-01-05 by: Dan Sheldon
How was the booking process handled?: Friendly, fast and efficient booking
Other comments about the hotel: AWFUL place. let s start with the good points:1) friendly staff2) about 30 seconds from the beachand that s it. Seriously, i would advise avoiding this place like the plague. its right in the middle of a building site and is incredibly noisy. the garden does not exist. its a tip.The rooms stink and are the most basic huts that i have ever seen for this price. The bathrooms are not even attached to the huts - there is a huge 10cm gap between the bathroom and the hut so that its basically a huge mosquito and ant trap. Its so bad i cannot stress this enough.For this money there are lots of better places on the beach - try Sunset Buri which is the same price and a million times better.I cant believe lotus actually get away with charging this for the disgusting rooms on offer. I didnt even stay 1 night as the room smell was unbearable and the bathroom was teaming with insects. To be fair the management were GREAT and refunded all my deposit but who needs friendly management when the room is such a hovel! [ThailandHotels-24.com integr.ERR:escaping]
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