The review was written 2010-07-11 by: Perttu Hyöty
How was the booking process handled?:
Other comments about the hotel: Great place, close to sea in nice surroundings. Pools were nice too. Service was good, nothing to complain about.
The review was written 2010-05-31 by: Birenboim Avishay
How was the booking process handled?: booking was quick and easy. i highly recommend booking from ThailandHotels-24.com website.
Other comments about the hotel: we stayed at paradise zone for 5 nights and it was lovely, however not perfect.The rooms are nice and big. there were leaking water due to heavy rains at night from our roof. the staff handled it proffesionally and we got another upgraded room instead.However, thr restorant of paradise zone was closed during our whole period of stay so we had to take the hotel shuttle to the restorant near the beach, at least 3 times a day. it was a little bit uncomfortable and we had to adjust ourselves for the hotel shuttle s time table. in conclusion, we had a very nice time at koh tao resort, staff is very friendly, pool is great, food is very good and the view from paradise zone is magnificant. for a vacation with children in koh tao, i recommend this resort.
The review was written 2010-05-23 by: Morin
How was the booking process handled?:
Other comments about the hotel: the resort is ok and the room also.But the welcomming and the breakfast is horrible.Great location and beautiful beach
The review was written 2010-03-29 by: NAN LIU
How was the booking process handled?: effective enough
Other comments about the hotel: the room, service
The review was written 2010-04-02 by: Jonas Forslund
How was the booking process handled?: perfect as usual
Other comments about the hotel: Varken bra eller dÄligt! Snabb stÀdning pÄ morgonen. Mysig atmosfÀr, kvÀllstid pÄ stranden.. VÀldigt mycket mygg.
The review was written 2010-03-17 by: Milan
How was the booking process handled?:
Other comments about the hotel: This was pure paradise. We stayed in many resorts around the Asia, but this is far the best we have been. The place is spacious and have 3 swimming pools, few restaurants, few bars and occupied half of the beach. Tip:stay in Paradise zone on hill, which offer fantastic view. The only complain is that hill swimming pool has sharp stones on top and you must be careful to not cut yourself as I did. The reception lady was not helpful and did not provide me any first aid. Anyway except that the stuff was excellent.
The review was written 2010-02-18 by: Heike Birgit Norberg
How was the booking process handled?: very good
Other comments about the hotel: WOW, this is a very good resort! We hade booked 4 nights butwe booked 7 more nights because we liked it so much. We live at Paradise Zone with a wonderful view over the see. A very nice pool with jacussi, a restaurant with delicius food, big portions to good prices. There is a taxi that takes us to and from the beach. The personel is very friendly,helpful and serviceminded. If we come back to Koh Tao we will stay here again thats for sure!
The review was written 2010-02-17 by: Mikael Fogelberg
How was the booking process handled?: Excellent
Other comments about the hotel: Fin Resort..lugn och skön strand,rummen e helt ok..utom kuddarna..lite hÄrda,frukosten va bra.Personalen va bra..glada och trevliga..kommer nog gÀrna tillbaka.
The review was written 2010-02-20 by: Boris Poldrugac
How was the booking process handled?:
Other comments about the hotel: We loved our stay at Koh Tao Resort/Paradise Zone. First we booked only for 3 days but prolonged to 14 days.The staff were so kind and helpful,pleasant, especially our 3 waiters and the manager of Paradise Zone.We have been to many places in different countries but never met people like this.It really was a bit of Paradise on earth!Thank you so much. We will never forget you!
The review was written 2010-02-25 by: Tina Bergelin
How was the booking process handled?: Excellent!
Other comments about the hotel: Basic, big hotelcomplex. Clean room and everything you need. It wasnt what we were looking for but ok.
The review was written 2010-01-26 by: Ulla Balksjö
How was the booking process handled?: worked satisfactorily
Other comments about the hotel: Very nice and clean and excellent service!
The review was written 2010-01-25 by: Katariina
How was the booking process handled?: Worked really well.
Other comments about the hotel: Nice hotel, much better than expected. We stayed in DeLuxe-room and it was quite small, but there was enough space for 2 adults, 2 kids and 4 suitcases. Others of our group said that walls were really thin, I didn t notice. Pool is great and the beach is beautiful. Water was shallow and not very clear.I would definetely stay here again.
The review was written 2010-01-11 by: ronald d taguba
How was the booking process handled?: easy and convenient.
Other comments about the hotel: This property is beautiful. It is situated on top a hill with very good views of the sea. The small pool is also on the hill s edge overlooking the sea. However this place lacks customer service. The staff needs to be trained on proper guest relations management. For example, the front desk clerk named Suwaree is very rude. She was unpleasant to deal with and screams at guests. I once asked to speak to the manager to which she replied the manager is not in the hotel and that he does not have a mobile phone. Also, there is a so called shuttle/taxi between the Paradise Zone up above to go down to the Beach Zone near the beach. This runs only every 30 minutes and only up to 10PM. Walking up and down the long driveway is not advisable (even for a young person like myself) since it is very steep and curves. If you miss the half-hour mark, the staff makes you wait for the next run, even if the pick up truck is at the driveway sitting idle. There were a lot of mosquitoes in the room even when I never opened the balcony door. For these reasons - lack of customer / guest relations and the very steep climb up to the Paradise zone, I do not recommend this place. It is way overpriced compared to similar properties on Koh Tao with similar rates. Stay away from this place. Book elsewhere.
The review was written 2009-12-20 by: OLEG KUNAVIN
How was the booking process handled?:
Other comments about the hotel: Old rooms.Bad service. Steep ascent from the sea to the hotel. Good view from the hotel room Paradise Sea View.
The review was written 2009-12-14 by: Laeng Daniel
How was the booking process handled?: good
Other comments about the hotel: Nice hotel its helpful to rent a bike. The Hotel is a bit far away from the beach, pier .....Breakfast was ok, nice beautyful seaview!
The review was written 2009-12-13 by: Shawn Paul Crane
How was the booking process handled?: Booking service was efficent and effective. No problems.
Other comments about the hotel: Very beautiful hotel. A little expensive for the location and the food was not so great at the restaurant for the price.
The review was written 2009-11-23 by: Thomas Wrethman
How was the booking process handled?:
Other comments about the hotel: Nice hotel with a beautiful view, but little to far from the center.
The review was written 2009-09-25 by: Jennifer Schomberg
How was the booking process handled?: ThailandHotels-24.com was the only good thing here really
Other comments about the hotel: Do NOT go here if you want a clean, bright, nicely designed room and friendly staff, because what you get at Ko Tao Resort is exactly the opposite!!Room: Not what you find on their website, broken furniture, torn wallpaper, bad smell from the bathroom, dark and poor lighting, lots of mosquitoes and geckos because the windows and door do not close properly; sheets and pillows were badly stained, had to be changed which took almost 2 hours!!!!Service: Worst we have experienced in Thailand so far. Unfriendly, they talk about you in Thai when you re around and make fun of you, really annoyed when you ask for help or complain about sth like the dirty sheets, we were lied to ( The manager is in Bangkok , 2 minutes later he was there to talk to us). Whatever you do, do NOT go to Ko Tao Resort. We already had the 3rd highest category (Paradise Seaview) and it was one of the worst rooms in Thailand we had so far.
The review was written 2009-09-12 by: peterskov christensen
How was the booking process handled?: Very effective
Other comments about the hotel: We had expected a luxury hotel due to a very positive newspaper review. It was not luxury
The review was written 2009-09-03 by: Montone
How was the booking process handled?:
Other comments about the hotel: all people who work are not thai but Birman and they don\ t have the same kindless of thai people. The resort was clean and in line with expectation but who work there should learn many things from thai people!!!
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