The review was written 2012-05-16 by: Robert Eden
How was the booking process handled?: good.worked fine
Other comments about the hotel: Ver good setting. Enjoyed it a lot.
The review was written 2012-03-18 by: David Wilson
How was the booking process handled?: ThailandHotels-24.com has the best rates online and offers a very fast, efficient and friendly booking service!! I would definately reccomend and use again if/when I return to Thailand!
Other comments about the hotel: Nice resort with good facilities and nice rooms. Definately recommend staying at this resort as the staff and facitilies are great and well worth the money!
The review was written 2011-11-18 by: Khanchitpol Artdet
How was the booking process handled?: Great, fast and reliable
Other comments about the hotel: Very nice hotel, would go back again
The review was written 2011-10-11 by: GIL SHARON
How was the booking process handled?:
Other comments about the hotel: This resort was more than great. Very relaxing and comftable. Great view to the sea. Most of all the the great look of the hotel. The only down side is the distance from chaweng beach, although its a 5 min drive. But if you are looking for quite and relax for a couple, this place is excacly for that. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2010-06-24 by: YEH CHIUNGYAO MS.
How was the booking process handled?: good and efficiency
Other comments about the hotel: If someone wants to go spa treating at Silarom Spa, I suggest to stay in Baan Hin Sai because of the discount and location.
The review was written 2010-03-31 by: Dongmin Wang
How was the booking process handled?:
Other comments about the hotel: Service is perfect, surrounding is nice and quite and free shuttle is very useful as the location has no beach access. Plus restaurants with cliff view, like Dr.frog, walking distance.
The review was written 2010-04-21 by: Moez Ashrafali Hemani
How was the booking process handled?: Good, well managed
Other comments about the hotel: All the online reservation systems were good and are very well managed. However we were not satisfied with the service at Baan hin Sai... For both the nights that we stayed at Baan Hin Sai, we had a bat in our room which squealed all night... I know that this is a very rare co incidence but we expected a better response to our issues. For the first night our room was changed but for the second one we were refused stating no Deluxe Suites were available and we would have to move to a Chalet... Even to get this response it took the hotel guys 40 mins... Our overall experience in this resort was not good and we wouldnt recommend it to friends or stay here again when we visit Koh Samui next [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2010-03-04 by: Alan Arendse
How was the booking process handled?:
Other comments about the hotel: Thank you to the staff we loved everything about the resort.Lovely place and staff.
The review was written 2010-01-28 by: SHU TAO
How was the booking process handled?: very good
Other comments about the hotel: great environment,good room service
The review was written 2010-01-11 by: Kathleen J Chopyak
How was the booking process handled?: Booking was easy. I was unhappy that we could not cancel a couple days at the end of our stay when we left the area and didn t need the room longer. The hotel couldn t refund so I requested a refund by email but received no answer from booking.
Other comments about the hotel: The staff was excellent as were all the meals. Everyone was helpful and friendly. The hotel was very clean, private and quiet which we wanted. Only missed having a sand beach. Would come back.
The review was written 2009-06-22 by: Per Møller
How was the booking process handled?: Perfect as always.
Other comments about the hotel: Nice staff, nice pool, but the resort is very old and worn down, and the food is boring. Would not recommend it until it gets fixed up.
The review was written 2009-02-04 by: Stijn Jodts
How was the booking process handled?: good service, will use it again.
Other comments about the hotel: This is an absolutely fabulous hotel. Nothing to complain; room spacious en clean (seafront chalet), two nice swimming pools with view on the sea, very friendly and helpful staff, great breakfast and good dinner. I d recommend this hotel to anyone.
The review was written 2008-10-01 by: shaun
How was the booking process handled?:
Other comments about the hotel: We stayed in a seafront chalet. It s up on the hill and right beside a swimming pool. beauitufl view and lovely room apart from noise a/c and a creaky bed. We had great fun in the swimmng pool (partly because it s low season, not many guests stayed). However, We had some unpleasant experience during our 5 nights stay:very rude, unfriendly and not helpful receptionist; bad food and lack of service & proffessiolism.
The review was written 2008-08-28 by: John Fairhead
How was the booking process handled?: Efficient service.
Other comments about the hotel: Friendly helpful staff, wonderful views, very comfortable room. Very happy with our holiday experience.
The review was written 2008-08-28 by: Lubomir Kopecky
How was the booking process handled?: Perfect - very operable and nice to customers...
Other comments about the hotel: I realy have to say - very nice, amazing and wonderful. Very good house keeping room, service and excellent breakfests !
The review was written 2008-05-27 by: Robert P Knickman
How was the booking process handled?: Booking service was fast and efficient.
Other comments about the hotel: Only stay here if you plan to have transportation and your own supplies. Room service shuts down early, the staff was acceptable but by no means what you would expect for great service, the food was ok, the view quite good. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2009-12-16 by: Michael Graham
How was the booking process handled?: No problems very smooth and quick
Other comments about the hotel: Wonderful hotel with great service and food. The staff are very helpful and experienced and nothing is too much trouble for them.I travel for 4 months of the year and have never been disposed to make a comment! Best value on Samui and this was my 13th visit.
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