The review was written 2012-04-12 by: Jayne Adams
How was the booking process handled?: Not brilliant now I m back home and look at the whole picture. The booking facilities were excellent for responding extremely quickly.. But I thought Imwas booking direct with the hotel and I actually wasn t .
Other comments about the hotel: The staff were amazing especially Sally, who buy standards worked far too long hours almost in humane. We loved the room which we had to upgrade to and pay extra, and to call the bungalows deluxe was a joke we had to move back to the room I originally booked which I thought was the premier room was terrible and very low end of the market. We got bitten terrible and left a day early.and lost the last day as the hotel does not refund so anyone booking beware!
The review was written 2012-04-13 by: Thomas Gunnarsson Berg
How was the booking process handled?: ThailandHotels-24.com was 30% cheaper than hotels.com for the same hotel and room!I will defenitely use them next time when I go to Thailand.
Other comments about the hotel: Staff and facilities are very/extremely children friendly, so we would defenitely recommend this hotel for families :-)
The review was written 2012-04-14 by: Christine Brayley
How was the booking process handled?: User friendly. Felt safe after bad experience with other online booking service.
Other comments about the hotel: I love this resort. If I return to Koh Samed I ll only stay here. We were upgraded to a gorgeous villa which was amazing. Being a single mum with two kids I never could have afforded this. We really appreciated it. Friendly staff, great food, nice beach. Thank you Saikaew Beach Resort.
The review was written 2012-04-06 by: Simon Ross
How was the booking process handled?: Easy
Other comments about the hotel: Overall a great experience. A little bit expensive but probably worth it. Very efficient experience for check in (not used to this in Thailand). Check in at the pier and they take your bags and pretty much walk you through to the boat and onto a taxi the other side. I had heard some bad press about their bungalows. I did see some old ones but it seemed that we were put into some newer ones that had just been renovated. Not bad. The entire resort is very well kept and the restaurant area on the main beach seems very new. I was told the food and the service in the hotel restaurant was not so great but I actually found both to be excellent. Overall my stay was excellent and I would stay here again. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2012-04-03 by: HS.
How was the booking process handled?:
Other comments about the hotel: What a beautiful resort on the Saikaew beach. No word to say about this resort. Hardly recommended. The best thing there was the food was amazing. excelent breakfast. Super pasta and great salad dishes. Best location for dinning and party. and even for family. Thanks to all staff. We really had a great time. We will return there again for my next trip. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2012-04-10 by: Mette Lyngtu Eriksen
How was the booking process handled?: Smooth
Other comments about the hotel: No good value for money. Bad service during breakfast. Got foodpoisoning from the saledbar. The omelet tast like petrol. During happy hour we didn t get what we were supposed to. Told the waiter and he did not believe us. When the rain came, the frogs did too. Couldn t sleep from 10 pm to 10 am. We will never come back to this resort again. Better resorts elsewhere at this beach. Where were all the smiles?? [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2012-04-10 by: Mats Nilsson
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Other comments about the hotel: I like booking by YouAnd will again if the prices aregod compare to other web sides
The review was written 2012-03-06 by: Mats Jonas Emanuelsson
How was the booking process handled?:
Other comments about the hotel: When we arrived to Saikaew Beach resort they had no room available! We were transfered to another hotel on the other side of Koh Samet, which was not what we had expected. We were very poor received by the hotel personnel and when we started to ask questions about the transfer to another hotel they just said Take the deal or take your money back . Do not book this hotel! [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2012-03-10 by: Hilde Mariann Schlaupitz
How was the booking process handled?: Booking with ThailandHotels-24.com without problems as always
Other comments about the hotel: We like the resort, been there 5 years ago, but the De Lux rooms and also some of the bungalowas are no longer good value. Too expensive for what they offer. Premium rooms are very nice. Bungalows near the small beach have a very good location.
The review was written 2012-03-06 by: Morten Thufason
How was the booking process handled?:
Other comments about the hotel: Best hotel on the island.Perfect location.Only hotel on White Sand Beach with good beach-chairs.Value for money.
The review was written 2012-02-20 by: Gavin Messenger
How was the booking process handled?: Perfect as usual
Other comments about the hotel: There is only one word required to describe the location, hotel, room and staff. AWESOME
The review was written 2012-02-15 by: Lasse Geir Hansen
How was the booking process handled?: Everything perfect regarding the booking.
Other comments about the hotel: A very nice hotel located in the greatest area on the island.
The review was written 2012-04-09 by: Katrine Birk
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Other comments about the hotel: To busy.... Boring breakfast. Rooms (premium) very nice and close to the pool. Lovely beach. Small but nice gym.
The review was written 2012-01-10 by: Alexander McGuigan
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Other comments about the hotel: Beautiful hotel and surroundings
The review was written 2012-01-08 by: Audun Aske
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Other comments about the hotel: Very nice place and hotel. Good service and friendly staff.
The review was written 2011-11-18 by: ILIAS HASEGAWA
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Other comments about the hotel: All staff very friendly. Especially most of the housekeepers greeted us whenever we met on the way. In general very nice resort with an amazing tropical garden.
The review was written 2011-11-14 by: Mr Mikael Antonssom
How was the booking process handled?: No problems as usual!
Other comments about the hotel: Lovely hotel with great location and ok service.
The review was written 2011-10-28 by: Andrew Phillips
How was the booking process handled?: excellent
Other comments about the hotel: wonderful resort - great rooms - very good choice for breakfast
The review was written 2011-10-17 by: Collin Anthony Newman
How was the booking process handled?:
Other comments about the hotel: The resort was beautiful and modern. The location was superior and the service was exceptional. We had a wonderful time in Koh Samet and the Saikaew Beach Resort was the reason.
The review was written 2011-10-04 by: James Marshall
How was the booking process handled?: seemless as usual
Other comments about the hotel: In our opinion this is the best hotel on the island and we have stayed in a few. However the is a huge difference between the old bungalows and the new side of the hotel. We stayed in the new premier sea view, huge rooms with mood lighting etc, limited sea view because of the trees but really 5 star. Very attentive staff who really seem to enjoy their jobs. The transfers, included in the price, were so professional never had to touch our suitcases. It was a little expensive and would propbabley book the rooms by the pool next time as they are almost as big and represent better value for money, however if you want to spoil yourself for a few days go for the premier. Great location on a powder white beach, easy walking distance to resturants and bars and the famous fire show if you want it. Wish we were back there now.... [ThailandHotels-24.com integr.ERR:escaping]
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