The review was written 2012-05-10 by: Samang Wongrinyong
How was the booking process handled?:
Other comments about the hotel: The services were amazing, very impress. The resort is beautiful and quiet. It may not exactly on the beach but it s a good hotel to stay.Only one thing that we don t like is water is too salty, but overall are great.
The review was written 2012-03-27 by: Radelfinger Hans-Rudolf
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Other comments about the hotel: Price and Quality doesn t match in this Hotel. Our Deluxe Suite was horrible, the water in the pool not clear (no pump but only chemicals)and the cleaning staff didn t a good job.Overall Phi Phi is nice but too crowded, too noisy and this hotel is too expensive for what you get.
The review was written 2012-04-02 by: Clare Sanders
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Other comments about the hotel: The hotel rooms are not clean. The sheets had stains and the bathroom hadn t been cleaned at all. It is extremely overpriced for the standard.
The review was written 2012-03-21 by: Heiko Illing
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Other comments about the hotel: Minor service at reception and cleaning. Ok facilities. bad wireless internet. Little tiny beach, not recommended for children. Located far away from pier (long walk with baggage).
The review was written 2012-03-18 by: Couple Denmark
How was the booking process handled?: Perfect and very good service. All what you promised happened. We should have bought the ferry tickets upfront from you, but we guess you offered it we just did not remark it
Other comments about the hotel: We saw some funny complaints upfront on the Thaibungalows.com, but honestly speaking, we do not understand the complaints. We had an absolute fantastic topclass Villa with a very good service. Nice people taking care of us and a perfect willingness to solve the problems / if any. Ofcourse we could see some minor issues, but we belive it is things which belongs to what is possible in such a small and very closed society, but this was actually what we came from. Bravo Phi Phi Villa Resort [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2012-03-19 by: Mary Catherine Kouskoudis
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Other comments about the hotel: I booked a deluxe villa with king bed and was given a bungalow room with queen bed. The staff became rude when I asked to be moved to a villa which was the room that I actually booked. The also refused me compensation since I had to stay in the bungalow room. Very bad service and rude staff and I don t recommend anyone to stay at this resort. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2012-03-27 by: Maria Berggren
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Other comments about the hotel: I really recomend this hotel, I just want to go back now. The rooms wasn t was I expected but everything els was better so i didn t care. So nice personal, happy and helpful!
The review was written 2012-02-17 by: Bjoern Tore Oraas
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Other comments about the hotel: Very nice room and location close to beach. Cleaning of bathroom was poor, and water pressure in shower was poor.Otherwise a nice stay
The review was written 2012-02-13 by: Michael Douglas
How was the booking process handled?: Good
Other comments about the hotel: Despite a good location and good facilities, this has got to be the worst run hotel we have ever experienced. The supposed management did not seem to care about their guests at all. The room was really dirty and despite showing reception, no attempt to clean properly was made. Complaints were greeted with Dont worry Papa . Incidently we had a Luxury Room . The breakfasts were a disgrace. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2012-02-12 by: M Saleh Badal
How was the booking process handled?: In future Please give more authenticated information while you recommend any Hotel to your Customer.
Other comments about the hotel: We have booked 2x Deluxe Bungalow w/BF for our 4 members family .They have allocated 2 rooms 146 & 150 although we requested them to give as side by side rooms .Rooms are small & facilities are very poor .Specially toilets are separated from the rooms & no Rail for hanging Cloths / towels ,No toilet Tissue holder , Bath rooms are Open covered with transparent plastic sheets etc. They have good restaurant in front of the hotel Reception. During Dinner we ordered 4 dishes . 2 dishes they served within 30/ 40 mints. But 2 Dishes for our Daughter they cud not serve even within 90 mints. After that we had to cancel the order & Left the Restaurant . Surprisingly , when we are checking out we found they have claimed the total bills . Most disgusting moment we had in our life . Most of the Hotel Staffs can t speak English . [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2012-01-28 by: Marie Ljunggren
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Other comments about the hotel: Bodde i De Lux room, mögel i duschen, rummen stank av katturin. Vissa personal otrevliga. Deponerades 1000 bth för rumsnyckeln,myckt om och men innan man fick tillbaka den vid utceckningen.
The review was written 2012-01-22 by: Lars Niklas Johansson
How was the booking process handled?: No problems.
Other comments about the hotel: Very nice resort on phi phi with big nice pool and close to nice beach. Calm & quiet. Lux. villa big & very nice. Welcoming at check-in very nice. Nice staff. Ac lowest temp 24 degrees(a bit high). Carpe Diem restaurant - good located by the beach, ok food & price. Breakfast good (with pancakes), calm, clean & quiet - nice staff. Showerpressure not that good & drain bad. Bathroom very nice though.Overall: Very nice resort, we would stay again.
The review was written 2012-01-08 by: Hanna Andersson
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Other comments about the hotel: JÀtte fint hotell nÀra stranden med en hÀrlig pool!!
The review was written 2012-01-07 by: Liselott Mafi
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Other comments about the hotel: Stop in the washbasin drains. They could not fix it.Breakfast not so good for western guests, no good bred and no cheese. English knowledge bad in reception.Bad lights in room, difficult to read books.
The review was written 2011-12-19 by: Patricia Terrence Newcombe
How was the booking process handled?: No problems.
Other comments about the hotel: Over all, very pleasant. Not impressed with the breakfast, room for improvement there. My bungalow (#16) happened to face the path where everyone walking by had a view right through the sliding glass door which meant I had to keep my curtain drawn if I wanted privacy. I think the other bungalows did not have this problem. There was the thump thump of music at night but the air conditioner drowned most of that out.
The review was written 2011-12-11 by: jean luc DELABIE
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Other comments about the hotel: Chambre correcte mais peu d éclairagepersonnel à l accueil désagréablemauvaises odeurs dans la salle de bainrobinet et televiseur trÚs vieuxpetit déjeuner de qualité faible
The review was written 2011-12-09 by: Eeva Karlsson
How was the booking process handled?: Perfect service :)
Other comments about the hotel: Mycket trevligt hotell, ligger vid stranden. Hade en bungalow nÀrmast poolen, lite ljud frÄn nÀra liggande pub men inget störande. Trevlig personal och bra frukost. En bit frÄn fÀrjelÀget men inte mer Àn 10-15 minuters gÄngvÀg. Kan rekommenderas.
The review was written 2011-05-09 by: Gary Brady
How was the booking process handled?: always great to book through
Other comments about the hotel: Good location, nice villa but shower toilet looked like unfinished and very dark. Staff great. Also need some additional lighting external for steps to bungalows
The review was written 2011-04-21 by: Rhiannon Sarah Bressington
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Other comments about the hotel: Lovely location about 10 mins walk out of the centre of phi phi and has a lovely pool. Only issue was that the air con didn t go below 24 (this is the case for all the villas according to reception). We therefore asked whether we could have a sheet on the bed instead of a duvet, but were told that they didn t have any spare!!! [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2011-04-14 by: Verapha Hutthasumrith
How was the booking process handled?:
Other comments about the hotel: The room was bad. It was so small, dirty Bathroom, and air condition was broken. I contacted the reception about the air condition. She was so rude and did not want to change the new room for us. Finally, they called the engineer guy came to check. He said the air condition was broke!!!!!!The hotel restaurant was charged over price for 4 entrees. My friend would like to see the bill. Staff said we should come back tomorrow to get it. They cannot show us the actual bill but they were able to charge the crazy price! [ThailandHotels-24.com integr.ERR:escaping]
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