The review was written 2012-04-19 by: jari laakkonen
How was the booking process handled?:
Other comments about the hotel: very good location and resort just greate whith amazing view over the bay resort service very good to our big groupe
The review was written 2012-03-18 by: David Wilson
How was the booking process handled?: ThailandHotels-24.com has the best rates online and offers a very fast, efficient and friendly booking service!! I would definately reccomend and use again if/when I return to Thailand!
Other comments about the hotel: This resort does it all right, apart from the restaurant... The only thing that made me think negatively about this resort was a dissapointing breakfast where guest have to queue up while 2 poor staff members cook eggs for everybody. When we went down for breakfast at about 9.30am there was already a queue of at least 15 people all waiting for eggs to be cooked everyday and it took forever. I know it may not look as good to pre-cook them and have them sitting in a tray under heat but it definately speeds up the process. By the third day I gave up and went somewhere else for breakfast as it was crazy and a waste of everybody s time. There was also a long wait for food to come once ordered in the restaurant at others time of the day. Bayview Resort had my favourite room of our whole trip however, a deluxe seaview room, was absolutely stunning!! My partner and I were both amazed when we first entered the room. The view over the whole bay was beautiful and the room itself was huge! We were in Koh Phangan for a full moon party and purposely stayed out of the Haad Rin area to get away from the craziness but did taxi to Haad Rin for the full moon party but that was the only time we left Haad Yao. The location is brilliant and the beach and surrounding area are great! I would definately reccommend this resort to anyone looking for a place out of the main towns and wanting a nice, chilled stay. A great hotel, just down bother with breakfast, with helpful staff that made our stay one to remember. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2012-03-14 by: Peter Zetterberg
How was the booking process handled?:
Other comments about the hotel: Nice place will book again..the Wifi can be mutch better!
The review was written 2012-03-04 by: michael huss
How was the booking process handled?: Good as usual. ThailandHotels-24.com has always worked for us. Necer a problem, quick rplys.good.
Other comments about the hotel: This was a good place tp stay and we had the beach bungalows that were situated almost on the beach. Nice restaurant and good restaurant for dining but poor breakfast. The had yao beach is long aand wellcleaned and we recommend this specially for familys nice pool and very friendly staff. Beatiful overview over the beach and our evenings in the sunset will truly be remembered.we had a little trouble with a technical thing, but that was handled quickly and in a good way. Familys with little older chd and sunseekers and couples will love this. Nothing for partyseekers. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2012-03-01 by: Bruce Warner
How was the booking process handled?: The booking process was smooth and well organized.
Other comments about the hotel: Absolutely APPALLING attitude toward customer service ruined our stay. We booked 8 days in a Beachfront Bungalow at the Bayview Resort at Haad Yao. For the first 3 days we bought almost all of our meals and cocktails there, and booked our activities as well, so including the room and generous tips we were spending over 6000 Baht per day at the hotel. We then got in a dispute over the validity of a coupon worth 600 Baht. We still believe the coupon should have been honoured, but recognize there are two sides to every argument. Here is the excruciating part: we made our case to the front desk and the manager, telling them they had the option of making us happy or angry , in which case we would take all of our meals and drinks (and tips) elsewhere. They both, laughingly, responded ANGRY!”. We have never experienced such small-mindedness or total disdain for a good customer in any of our other numerous trips to Haad Yao. Or pretty much anywhere actually.The Beachfront Bungalow , which is one of the resort s 3 best rooms and perhaps one of the most expensive rooms on the island, was actually not a bungalow at all, but a hotel room with paper thin adjoining walls on both sides and a shared deck which is directly connected to the restaurant, not at all a serene private porch as you would expect in a bungalow.We strongly recommend you consider Long Bay Resort instead of the badly run Bayview. Long Bay s bungalows are newer, the beautifully landscaped grounds and pool are vastly more appealing and the staff tries hard to make their customers happy. We would have returned there immediately if we had not prepaid for our whole 8 day stay. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2012-02-29 by: susann skoglund
How was the booking process handled?:
Other comments about the hotel: Here va is NOT good! Worn room, steep stairs, no lift, no chance to sleep with the sun loungers on the beach, just next to. Breakfast, we will not tell!! the va terrible! The staff tried to get us to pay chocolate from the mini bar which we not had, it says quite a bit about the staff. say no more. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2012-01-21 by: Heli Hannele Määttä
How was the booking process handled?: Hyvä ja helppo
Other comments about the hotel: In a quiet hotel. There was no distracting music in the evenings. We had a room Superior Sea View Bungalows. The room was a good location. Maid visited every day. Haad Yao beach was narrow and untidy. The beach did not get dry feet during the day to walk to the beach, the water was so high. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2012-01-05 by: Hanna Backman
How was the booking process handled?: Excellent!
Other comments about the hotel: Good service and clean rooms. Nice staff too! The hotel has Ă small store and motorbike for rent wich was good.
The review was written 2011-12-31 by: Christian
How was the booking process handled?: Booking service worked well. Thank you.
Other comments about the hotel: Below expectation. Online Pictures misleading - more worn in reality. Beds very hard, Pool water looked green, limited (no) hot water in room, walls very thin...good Breakfast. Shuttle to ferry was good.
The review was written 2011-09-03 by: Patricia Reyes
How was the booking process handled?: Booking service was fine, no problems.
Other comments about the hotel: Room was nice, and clean. Great view from the balcony. Amazing beach. Bathroom was clean, but floor in bathroom flooded every time you showered due to poor shower drainage design. Would of expected better for this hotel. Restaurant staff were not very friendly or attentive most days, very slow meal service. Front desk staff were rather lazy as well. Service needs to be greatly improved as a whole for this resort. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2011-04-21 by: Cara Tegler
How was the booking process handled?:
Other comments about the hotel: This place was stunningly beautiful!The location and beach was gorgeous (perfect for sunset viewing).The rooms were large, nice and clean.The breakfast buffet was great!All in all a super place to stay.
The review was written 2011-02-27 by: Camilla Gundersen
How was the booking process handled?:
Other comments about the hotel: We enjoyed our stay at Had Yao. We got a room on 4th floor, and without an elevator, this was great exercise.But the view was well worth it! The breakfast buffet was poor, and very unefficient handled. A lot of staff just standing and watching the guests, and only upon request, they refilled plates, glasses, and empty food cantines. And many of them without a smile, which surprised us.The rooms where clean and tidy, two bottles of fresh water every day. The pool was very appreciated by our children, especially as the tide made the beach very shallow in the afternoon.We would definately stay here again. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2011-02-17 by: Arvid Hamre
How was the booking process handled?: Quickly response back to me, good service
Other comments about the hotel: Very good Resort, near the beach. it was not so good breakfast, miss tomato and vegetables, only with bread.Nice personal, nice swimingpool. But we was mostly at the beach.
The review was written 2011-02-10 by: kristine rende
How was the booking process handled?:
Other comments about the hotel: Really nice clean hotel. Good location on pretty busy beach. Foods good, good service and nice rooms!
The review was written 2011-01-11 by: Fam Jacobsson
How was the booking process handled?: ThailandHotels-24.com has great booking service and provide you wit hall information you need. It feels secure and professional.
Other comments about the hotel: Haad Yao Bayview Resort is the best place on Haad Yao beach. The room is nice, the breakfast buffe was great and the staff was friendly.
The review was written 2010-08-26 by: Andrew
How was the booking process handled?: no problems- very easy to use.
Other comments about the hotel: The hotel is in a perfect location. Beautiful views from the rooms over the bay. The breakfast and the service by the staff was OK if you were paying the lowest rate but nowhere near what we d experinced elsewhere in Thailand if you were paying the highest prices for the rooms. The staff were very friendly but hadn t got the finesse and the breakfast was limited to say the least. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2010-07-06 by: Marika
How was the booking process handled?: Very good
Other comments about the hotel: Good location.Good thaifood.Breakfast was boring,it wasnt much to choose from and the fried eggs and sausages were could!We stayed in seaview room for one week and liked it very much.Big balcony high up with a amazing view,big nice and clean room.It was a bit hard to claim up the stairs you need to be in a good shape!Staff is very serviceminded and frendly.When my son was ill a woman ( named Tic)from the hotell staff coocked ginger tea and soup for him!We enjoyed our stay at this hotel very much and will definitly recommended it to anyone who wants a great holiday in Koh Phangan.
The review was written 2010-03-24 by: JW
How was the booking process handled?: Very good!
Other comments about the hotel: - Good location!- Good thai food!- Decent western food- Some friendly staff, some were not- Good cleaning of rooms
The review was written 2010-04-03 by: Marie Mallmin
How was the booking process handled?: as always excellent!
Other comments about the hotel: This hotel is good value for money. Nice rooms with amazing sea view overlooking the pool and restaurant. Quite big hotel but staff friendly and on toes. Specially TIC she is serviceminded and sensitive giving the customer adapted service special for every occation. The haad yao beach and sourrounding is very nice and quite a lot families from different countries seems to end up on this beach because its one of the favourites. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2010-01-05 by: Mrs C Hogg
How was the booking process handled?: excellent
Other comments about the hotel: After reading the comments posted I was a little worried about this hotel!Where have these people been?Hotel situated at the end of had yao beach and is set high up so the views are amazing probably the best on the beach (we had room 407) and definetly the busiest hotel with the best food. Staff friendly especially Tic
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