The review was written 2012-05-11 by: Sara Baruch
How was the booking process handled?: Dont book with them!!!! Customer service made many promises but none where kept! We tried to change booking & change hotel but our calls were not returned.we left the hotel & are still trying to get a refund on a terrible stay & terrible ecpriance. I would suggest not using g this agency and not booking on ThailandHotels-24.com ever!!!!!!!!
Other comments about the hotel: DON T EVER STAY THERE!!!!!!!!!!!! Dirty rooms, we booked the best room in the hotel & got the worst ones. The rooms where dirty, ants in the shower, no hot water, no cattle in the rooms, towelx very dirty,hardly any running water, no beach, right on the pier so very noisy with the boats, management where very rude, where not willing to speak English. Again, DON T stay there!!!!!! [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2012-01-07 by: Miriam Cross
How was the booking process handled?: great booking service very helpful and organised
Other comments about the hotel: the accomodation was lovely... the staff were very unhelpful and rude and in the six nights we were there only cleaned our room once :( appart from that the facilities and room were lovely.
|
|
