The review was written 2010-02-12 by: Loren Bardwell
How was the booking process handled?: Fantastic! Will definitely use again
Other comments about the hotel: My partner and I spent 5 nights at the Milky Bay resort and would probably choose to stay elsewhere if we came back to Koh Phangan. Mainly because the beach is not very nice. The water is cloudy and rough, and there is only a small amount of sand available at low tide. The North West of the Island has beautiful beaches with crystal clear aqua blue water. I would recommend staying at Haad Salad as it is not as shallow as some of the other beaches up that end of the Island.We stayed in a standard bungalow that was small, dark and full of mosquitoes. Cracks in the walls, floors and breather holes in the bathroom mean that mosquitoes get into your room constantly and they are the biggest mosquitoes I have ever seen! Make sure they have installed a mosquito net over the bed for you!The bathroom is traditional with the shower over the toilet, weak water pressure and no where to hang your towels to dry that won t get wet. There wasn t even a toilet roll holder!No wardrobe, in room safe or drying rack was provided. We received two bottles of drinking water each day and breakfast was ok. You get tea/coffee and juice plus choice from about 7 meals on the menu. (Muesli, pancakes, french toast, eggs, bacon, tomato
The review was written 2010-04-03 by: Caro, Chris et Vir
How was the booking process handled?:
Other comments about the hotel: Nous avons passé un excellent séjour dans cet hôtel. Nous l avons choisi pour être un peu excentré de la fameuse soirée full-moon party. Aucun regret, service impeccable, gentillesse, sourire... Que de bons souvenirs...At Milky Bay...
The review was written 2010-01-23 by: Michelle Berkowitz
How was the booking process handled?: Great
Other comments about the hotel: The room was quite nice but the resort was a bit too far away from the main area. Service was very average.
The review was written 2010-01-08 by: John Linebaugh
How was the booking process handled?:
Other comments about the hotel: This was our first time on Koh Pha ngan so we weren t sure where to stay. This resort wasn t our first choice but we booked it late during the high season so..Overall this is a decent place to stay. I never felt like there were any scams or untrustworthy people around. By far the best thing was the pizza at the resort restaurant - fantastic brick oven pizza! Staff were very friendly and tried to help. In fact on dissappointment was that Anita (F&B manager?) helped make arrangements for us to rent a jetski and said everything was set. The jetski never showed (we waited on the very small beach 20 minutes BEFORE the agreed meet time and 1 hour afterwards). Anita told me she called them and they would come and just wait but again it never arrived. Then, I had to go find her on the resort and when I did she said basically sorry. They are all booked and can t come . Absolutely unacceptable service! Horrible customer service when you basically promised to have a jetski meet us at noon and then basically forget about us. If you can t come through on something then don t promise to make it happen. We could have saved ourselves the trouble and booked it off your property on our own instead of waiting all day on your promise and then losing out all together by the afternoon.The resort property is kind of interesting since it is well hidden in the trees and bushes. I actually thought it was nice to keep it more natural like that but I didn t like the shredded bark that was used as surfacing for the entire grounds. It was horrible if you dropped a towel or bag since the shredded bark was like glue - it stuck to everything! it also wasn t the nicest thing to walk on barefooted - it poked your feet like sharp needles. The beach was also very very narrow - not much sand. The water was nice enough though. This resort is not far from the pier so getting there was easy. I would recommend staying to the north on the island, for example at Haad Mae - much nicer there but not sure of the price, etc. We rented a scooter and rode around to other beaches and saw nicer places. Still, this is not a bad place to stay but there are some things that could be improved.
The review was written 2009-10-25 by: sean jeffries
How was the booking process handled?: no problems what so ever
Other comments about the hotel: very good hotel , very friendly staff ... and excellent pizza / some of the best pizza i have ever eaten in the world ... strange how u get the best pizza on an island in Thailand ...
The review was written 2009-09-25 by: Sheree Gough
How was the booking process handled?: ThailandHotels-24.com.com is always efficient and reliable
Other comments about the hotel: Milky Bay is in a great location if your wanting to go to the Half Moon Party. If your after a quiet place, I would not recommend it. The food was great, and the beach beautiful. Unfortunately while we were there we had no water, and some of the other rooms had no electricity. Our request for a discount was denied despite not being able to shower during our stay.
The review was written 2009-08-11 by: Nassim Edfahani
How was the booking process handled?: good
Other comments about the hotel: wonderfull.. nice, great enviroment .great food at restorant.i love to go back there again.
The review was written 2009-08-15 by: Sarah Mcilwaine
How was the booking process handled?: Easy - no problems.
Other comments about the hotel: This is a great resort; it has very friendly, helpful staff and super activities like the table tennis table and free pool table. The swimming pool is big and refresghingly cool. The sea is unswimmable but the beachj is pretty. The food in the restaurant is lovely, if a little pricey. The pizza nights when the stone oven is fired up is worth a try.Overall a lovely stay and we would recommend it.
The review was written 2009-09-06 by: andrew 3lexander
How was the booking process handled?: expedient no issues
Other comments about the hotel: fantastic food the best friendly service and a great island getaway holiday
The review was written 2009-09-06 by: clifford alexander
How was the booking process handled?: first time perfect & changes accomodated
Other comments about the hotel: Each of the staff have friendly caring disposition & willing to give 120%The best freshest food on the islandlots of fun.In a class of their own.
The review was written 2009-06-11 by: d_b_f_nz@yahoo.com
How was the booking process handled?: no hasles, good team. thanks@!
Other comments about the hotel: awsome! i mean how lucky was i to rather randomly book this place. food is too exp but v.nice. pillows are too big. lol. but that is nothing. the place is wonderful, people are especially good and organised. stay here.
The review was written 2009-05-17 by: James andrew luckman
How was the booking process handled?: Excellent
Other comments about the hotel: What a fantastic resort. It was just brilliant. Bar with free pool and table tennis, restaurant good priced food, cool swimming pool and great staff. Our bungalow was right on the beach with amazing views of the sunset. The rooms were a little small but it did not matter as the resort was worth it. I will definately be going back again. Hire a moped and discover the island too for ÂŁ4 a day.
The review was written 2009-04-30 by: Elizabeth Annells
How was the booking process handled?:
Other comments about the hotel: Really lovely.The staff went beyond with their service.Rooms were clean and cool.Pool was great.Beach not so good for swimming.We hired a jeep and the staff were really helpful with telling us where to go.
The review was written 2009-05-17 by: Mag. rer. soc. oec. Grobner Silvia
How was the booking process handled?: This service worked without any problem and was really quick. Thank you very much :-).
Other comments about the hotel: I was astonished about the resort as the bungalows and the surrounding were arranged really beautiful and we could see how they loved details. The staff was so nice and they fulfilled all our wishes. Unfortunately we just stayed there for two days as we visited Koh Tao and Koh Samui as well. We were in several restaurants on all three islands and the restaurant of this resort was one of the best!!! The food was really great AND the sanitary facilities were clean which was a problem on most places. I definitely recommend this resort and will go there again.
The review was written 2009-04-09 by: Simone Petra Keller
How was the booking process handled?: The booking service was efficient.
Other comments about the hotel: The hotel itself is set up with lots of plants and is well kept. The staff is friendly. However, the location is very unfortunate as the beach is dirty and the water of the sea too shallow to swim. There are no other restaurants in walking distance. Therefore, I changed my plan and left after only 2 nights instead of 4. I was told that the hotels policy was to grant no refund at all. Strangely, the pick up from the pier was free of charge, but I had to pay for the way from the hotel to the pier.
The review was written 2009-02-26 by: barnel
How was the booking process handled?: very good.
Other comments about the hotel: Excellent endroit donnant sur la plage et plongé dans une végétation luxuriante. Merveilleux sunsets. Le personnel est professionnel et adorable, les chambres belles et originales. Notre séjour fut parfait. On y reviendra.
The review was written 2009-02-06 by: gomis
How was the booking process handled?:
Other comments about the hotel: pas grand chose de négatif...on a été déplacé pour un bungalow plus cher à deux mètres de la plage pour le même prix pour pas être dérangé, super!!!sinon chambre très belle et très confortable! petit hic, un bar derrière le bungalow avec un peu de musique ainsi qu une mauvaise chanteuse juste en face de la chambre. pas beaucoup de choix pour le petit déjeuner et un peu cher mais personnel très simpa et une belle piscine! a seulement quelques metres de la plages !
The review was written 2009-01-28 by: Petra Raisanen
How was the booking process handled?: easy as always with ThailandHotels-24.com. No preblems.
Other comments about the hotel: Very nice resort, privat and calm. Very nice staff that are always tryeing to accomodate you in the best of ways. The resort has everything you could wish for and a slightly sofisticated touch. Good for honeymooners and couples that want a hide away. Complementarys to the kitchen, good meny.
The review was written 2009-02-04 by: Kim Nielsen
How was the booking process handled?: easy
Other comments about the hotel: very hard beds, good service, nice people at the reception,close too beach
The review was written 2009-02-16 by: Charlotte Poulsen
How was the booking process handled?:
Other comments about the hotel: Beautiful and good service. Only minus is the beach that is not good. My son and I had a great stay and enjoyed the place, the good service and that they also provide a babysitter.
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