The review was written 2012-01-24 by: Anders Larsson
How was the booking process handled?:
Other comments about the hotel: Rooms were nice and clean, but a little small. What we were missing was a place to sit outside. Hotel staff very friendly and helpful. Breakfast buffet pretty much the same every day and a little boring. Overall a satisfying experience.
The review was written 2011-10-22 by: Rene Jorgensen
How was the booking process handled?:
Other comments about the hotel: Great Rooms.Great view from the pool.Very Nice Service and Management.
The review was written 2011-05-11 by: LI JUN
How was the booking process handled?: good,but too clever.
Other comments about the hotel: nice surrounding,wonderful house,like small villas,breakfast ok,stuff very polite and pleasant.Rooms too close ,so aircondition noise affects light sleepers.
The review was written 2011-04-30 by: IAN SPENCER
How was the booking process handled?: Always a good service from ThailandHotels-24.com. I have been using them for quite a while. Never any problems
Other comments about the hotel: I have mixed feelings in writing the review on the Aonang Paradise Resort. Firstly, its location is ideal as it is about 10 minutes walk to the beach and there are plenty of shops,restaurants, currency exchange centres etc on the way so there is plenty going on.The hotel grounds are well kept with gardeners working throughout the day maintaining the gardens and so all the rooms are hidden away in a nice maze of greenery and plantlife making it quite romantic.The room we had was Deluxe Premium Cliff view (hut H2) and the view of the cliff was excellent from these huts. However there were a few problems such as mosquitoes. You expect a few in a location like this with all the plantlife but we were bombarded with them and it wasclear the room hadn t been cleared of them before our arrival. Also the air con was very noisy and there was a bad smell of sewage from the bathroom. The door to the bathroom is located in the centre of the room by the bed and the living area and has a frosted glasswindow pane. Therefore it was possible to be seen having a number two from the main living area. This room was not acceptable so we moved to hut H1 which had none of these problems.Again the bathroom door in H1 had frosted glass but it is located on the far side of the room meaning you have your privacy. The room is well insulated against noise but there was very little noise anyway, even at night from the bars which are not that far away.The pictures on the website are misleading. Some of the fittings and furniture are showing their wear. A typical example is the towel rail in the bathroom where the raw plugs are starting to come out of the tiling. There is no bathtub, only a shower meaning wet rooms whichcan be slippy. The biggest joke is the swimming pool. If the pool is empty it is possible to do ten strokes before turning round. Also it is only about 4-5ft deep so forget it if you want to swim - go to the beach.The breakfast is ok. If you arrive early in the morning there is plenty to eat. Arrive later and well you have to start asking them to stock things back up. This is not a problem andin a way a good idea as it saves on overcooking and waste. The problem is is that you have to wait around. They do make omeletes and various other dishes to order which is good.The wifi is not free and from the huts not reliable. I found it very slow and could only obtain a reliable connection by sitting at reception. Eventually I found it was quicker to use their machines which are hard wired to the LAN. Overral for those of you on your first trip to Thailand you may be impressed with this hotel but for me who has stayed all over Thailand, I have been in and seen better;- and forfar less of your baht.I am not saying the stay was bad and the hotel staff are very friendly and willing to help out - especially the reception lady but we liked krabi and by day 4 wewere eyeing up other hotels to stay in if we ever returned.Anyway enough waffle. I hope this is seen as a fair review and that it helps you out Ian & Pairorh [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2011-03-20 by: YAP LIP TUCK
How was the booking process handled?: Very efficient.Keep up with the good job.
Other comments about the hotel: We like the hotel very much,will definitely come back.
The review was written 2010-11-29 by: Seng May Li
How was the booking process handled?: Very efficient & very patient
Other comments about the hotel: Postive-Nice cosy hotel,friendly staff. Negative- pool abit small, weak water pressure from shower.
The review was written 2010-11-30 by: Traveller
How was the booking process handled?: Very easy.
Other comments about the hotel: Not as nice as it looks in the pictures but I guess that s true for any location. The room was small with bare minimal furnishings. The more expensive rooms looked nicer than ours. So if you re getting one of those, you should be fine. We had everything we needed - including a fridge in the room. Pool was small but nice. Shower by the pool is awesome - kind of like you re showering outside. The breakfast had a little bit of everything which was nice but because the restaurant is partly outside, there were bugs everywhere. Service was impeccable. All of the staff were so great and helpful. They really make your stay nice and try to help out with as many things as possible. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2010-10-16 by: Stephen Thomas
How was the booking process handled?: Good
Other comments about the hotel: Staff are great. The hotel was not as nice as we expected and the room, although clean, smelled of stagnant water at times due to the drainage in the bathroom. The pool is very small. The facilities around the pool are good.
The review was written 2010-09-27 by: YEW JOE WEE
How was the booking process handled?: Booking on ThailandHotels-24.com.com was a breeze one. Booking and payment went smoothly where they also offer some free night stay which is attractive. Keep up the good job!
Other comments about the hotel: A few friends of mine who went to Krabi before recommended me this place to stay. This resort had earned their name right. it s like staying in paradise.. Hotel reception was awesome with some welcome drink and very accomodating staffs. The room which we stayed was a deluxe room, clean, free of odour, good aircond and hot water shower. I love the part where their housekeeping staff would fold a different creative creation out of the towel daily. The resort was surrounded with greens and mountains at the back.. which is perfectly relaxing. Although there s limited varieties for breakfast food, but it is just good enough. Shuttle bus service from the airport stop and pick us up from the hotel lobby itself, saving u to walk few doors away just to wait for the transport. It s only around 10 mins walking distance to the Aonang beach, at i bet you wont even feel it as there s alot of attractions by the roadside along the way to the beach. Again, if i were to go there for the round, i ll try out their cliff room which i heard is even more spacious and comfy. Thumbs up to their friendly staffs ! [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2010-09-02 by: Kong Fong Ing
How was the booking process handled?:
Other comments about the hotel: I got more than what I paid. 2 thumbs up for Aonang Paradise Resort. Definitely will come again ;)Miss the welcomed drink
The review was written 2010-09-05 by: Maureen Davis
How was the booking process handled?: Confirmed with ThailandHotels-24.com.com that we needed one room with one big bed and one room with two twin beds. ThailandHotels-24.com did not pass the information on to the hotel, the scrambled for a bit to find a room with two beds.
Other comments about the hotel: Staff was nice. We went in slow season so the breakfast was good, rooms clean, pool quiet. Don t know how the hotel is in busy season. About an 8 minute walk to the water.
The review was written 2010-08-03 by: Azlina Mohd Mokhtar
How was the booking process handled?:
Other comments about the hotel: Our family (8 adults and 2 kids) stayed 4D3N in Aonang Paradise and totally enjoyed our stay. My parents stayed in the Mountain View Suite while the rest stayed in the Deluxe Cliff Rooms. We would recommend the Deluxe Cliff Rooms as its brand new with all new mod cons plus cheap minibar - our only complaint would be the low water pressure in the shower. The front desk team is exceptional and always try to accommodate our requests. The breakfast selection could be better but no complaints as the service staff were friendly and helpful. As we stayed during low season, it was very quiet which we liked although we understand the hotel was fully booked during our stay but it didn t seem like it. Its more quiet at our end but we prefer it like this -very convenient as there are lots of shops, 7/11, McDonalds, travel exchange, banks and eateries outside. We will definitely recommend to others and would stay again!! [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2010-07-06 by: Chhua Joo Cheng
How was the booking process handled?: Prompt service, would book again with this service
Other comments about the hotel: The Receptionist, Amm and Lynn were very helpful and friendly during our stay at Aonang Paradise Resort. It was raining for the 2 days, we drove over to the resort and they would came out with umbrellas waiting for us, just in case we didnt bring ours. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2010-06-14 by: KULDIP KUMAR SHARMA
How was the booking process handled?: Prompt and efficient as .. ever!
Other comments about the hotel: Its a small hotel. I think has been recently renovated but certain things need improvement like bathrooms.....doors.. Though we got good offer.. one extra night free for two nights booking... .. A bit away from the beach also.. the only best thing about the hotel is their Staff.. specially the girls on the Reception. They are very pleasant.. always Smiling and ready to assist.... Breakfast little choice for vegetarians..
The review was written 2010-05-06 by: Phillip leonard
How was the booking process handled?: Absol no probs... very problem-free and professional to book thru. Very keen on being able to click on each resort listed in vacinity and view a photo of each resort
Other comments about the hotel: What a lovely, quiet, well located and friendly resort... booked 2 Deluxe rooms - both clean and comfy (bungalow A5 recomm as it has a recessed, more private side-balcony). All staff happy and helpful... I read many recent reviews mentioning low shower nozzles... the wall hose mounting has TWO angle options, dumbos!. While in Krabi I checked out many resorts I had short-listed before booking Aonang Paradise online... None of them would make me book anywhere else than this resort whenever in Aonang, Krabi again.
The review was written 2010-04-27 by: Yeo Ching Khee
How was the booking process handled?: Fast and easy booking
Other comments about the hotel: - Very nice & helpful ladies manning the reception counter.- The ladies who make up the rooms are very nice & skillful. We loved the different animals they made with the towels daily.- Waiters at restaurants are sulky and do not understand simple requests for different types of eggs.- Families with very young children and the physically handicapped may wish to note that there are a lot of steps in this hotel. Not wheelchair- or pram-friendly.
The review was written 2010-03-08 by: Mr Ketterer
How was the booking process handled?:
Other comments about the hotel: I have visited numerous Hotels in Thailand, this was my second stay in Ao Nang, I originally stayed in the Cliff Hotel which is in a similar setting to Ao Nang Paradise Resort. We loved the Cliff s setting and wanted to try and replicate it but give another hotel a chance to see what they could offer.I will try and write a fair and balanced review on this Hotel.First impressions, this hotel is tucked away from the main drag nicely in a way that allows you to indulge in a little piece of paradise. The grounds are extremely well kept, numerous gardeners beavering away all day. The reception desk staff are impeccable, one particular lady made efforts to address any issues we had with the hotel in a dignified and reassuringly geuine manner. Reception staff organised Thai Boxing ringside tickets at a reduced rate - this was refreshing as in my experience most hotels try and make a profit on tickets sold through the hotel.Language is understandably a problem in most Thai hotels regardless of star rating, so some patience is required when communcating with staff. This particulrly applies to Ao Nang Paradise kitchen staff, although errors made were rectified relatively promptly and not replicated.Reception staff regularly enquired about my pregnant wife s morning sickness, and on occasion even sent a bowl of complimentary fruit after they had noticed I went to breakfast without her. I thought this was a nice gesture.We stayed in the Cliff View room, lovely setting and well positioned facing.. the cliffs, surprisingly. Wildlife is in abundance here, so expect a few ants in the room, this isn t a great price to pay for the magical setting this resort offers.This hotel ticked a lot of boxes however I think it is only fair to raise some negative points for people who are considering their stay.Television is advertised as cable tv, of the English speaking channels there were limited channels that were not affected by a reception. I understand that the location of the Cliffs near the hotel will affect this. It was not an issue for me but if you are a TV person then bring some DVD s or buy them from town for 100BHT a disc.Air conditioning is effective, infact may be too effective. I fiddled with all the settings but was unable to find a mediocre temperature that was comfortable. This is ideal if you are coming back from a hot day at the beach, but if you re waking up after having it on all night it is not pleasant. I was regularly having to wake up in the middle of the night and turn it off.The contemporary furniture although adequate is slightly tired, and could do with a lick of paint. I didn t consider the decor in our room to reflect the price we paid. The Wood chipped bed looked as if had seen some action.The shower here was sub-standard. Hot water should be ubiquitous in a hotel with the word paradise in it s name.On the first day I raised this issue with the recepton desk staff who immediately delivered a chap to test it in my presence. The water was luke warm, and the chap was unable to make it any hotter. I understand that in a busy hotel there may be limited hot water, but I counted only two occasion during my twelve night stay when I had water which I would describe as slightly hotter than warm, but not hot.I raised this issue with the reception staff and requested to speak to the manager as my pregnant wife was regularly waking up chilled from the air-con in need of a hot shower. I received no correspondance from the manager.The welcome pack in the hotel room reads The Paradise Pool provides the perfect place to lay back and enjoy the resorts peaceful and sunny environment The pool, as I knew before arriving was small, but I am not exactly a ten lengths before breakfast kind of person, so this did not bother me. I like to lay on a sunbed and enjoy a cocktail in the afternoon. Unfortunately during my stay there were a rowdy family with a couple of teenagers who dominated the tiny pool with inconsiderate noisy splashy ball games and unnecessary shouting. I raised this issue with the reception staff who told me they would make the manager aware.They left a few days in to my stay so it wasn t so bad. Numerous balls and pool toys remained beside the pool after they left, I am not sure if these toys belonged to the hotel, but I think it s a poor decision to allow ball games in a pool of this size and location. Also I d imagine the hotel would make more money from the pool bar if they discouraged such behaviour by the pool.Ao Nang is a busy resort so this hotel as explained earlier offers a bit of peace. Unfortunately there is a venue next door that pipes loud karaoke style cabaret style singing. This did not affect the room we stayed in but I remember feeling sorry for people staying in rooms in a closer promixmity to this venue. I would recommend asking the hotel about this before booking.WIFI is available in the hotel but at a price, I forget the price per hour but it is definitely not competetive with the 1BHT per minute rate available on every corner in Ao Nang. This hotel should offer free WIFI!I have stayed in 3 to 5 star resorts in numerous resorts in Thailand and I have never paid for internet during any of my stays! On principal I decided to take a two minute walk and get internet elsewhere!No manager appeared during my stay, I didn t receive any correspondance in person by letter or email from any manager or assistant manager. I was told that the manager was sick after the third time I requested to speak to them. I felt sorry for the reception staff who were having to act as a messenger and field complaints via telephone to the manager. In summary, this is a gorgeous hotel in a lovely setting. The two female reception staff literally run this hotel which is a testimony to them. I would consider staying in this hotel if the issues raised were rectified, however as there is such a large choice of competitors I believe I would not stay here again. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2010-03-08 by: peter.pawlak
How was the booking process handled?: Booking Service always very good
Other comments about the hotel: Good facility;Nice
The review was written 2010-03-01 by: Trine Merete Torp Johansen
How was the booking process handled?: fast and super
Other comments about the hotel: We stayed 8 days in February 2010 at Aonang Paradise Resort and we loved it. We stayed in a pool villa - large and with its own terrace with sun loungers. Terrace located off against a large rock and green area so you have privacy. The pool is not large but very delicious to cool itself in. hotel area is very fertile and is kept nice and clean. Hotel staff is extremely friendly and helpful and the cleaning is also in the top. There is a buffet breakfast which is also ok. If we come back to Ao Nang we will definitely stay at Aonang Paradise Resort again.
The review was written 2010-01-26 by: Rebecca Verinder
How was the booking process handled?: Great booking service with quick and precise communication.
Other comments about the hotel: Stayed in a deluxe cliff view room was a stunning view of jungle and cliff face, really great position and very private & secluded considering you are so close to Ao Nang centre but away from the hustle and bustle. Staff were very attentive at the hotel, pool & pool bar is nice private spot a little small but still lovely.Would stay again.
|
|
