The review was written 2011-10-07 by: Ruan Yong Yao
How was the booking process handled?: easy to use.
Other comments about the hotel: Overall the stay is ok. The location is not very easy to access everything, the shuttle bus service helps though. If looking for quiet resort this would be nice, but if looking for food and spa, stay at white sand beach would be much better!
The review was written 2011-06-01 by: Kwok Siu Fong
How was the booking process handled?: good .we many time booking in this agent
Other comments about the hotel: service was good ,the beakfast was great, we second time leave here ,
The review was written 2011-05-17 by: Bill Bensley
How was the booking process handled?:
Other comments about the hotel: I have been staying at the Aana for 5 years now, but had not been back for 3. Things have unfortunately changed a lot. The resort looks run down, not cared for. It has really not had much upkeep. The staff at reception used to be very friendly, but now the staff were rude and spoke no English - amazing as the majority of guests were foreign.Breakfast was mediorcure and the service was very poor in the restaurant. They still serve the fake orange juice - it would be so nice if they got some real OJ.The location is still nice, quiet and very peaceful. The beach facilities are OK.The Aana can live on with proper managment, more English speaking staff and a lot of money going into maintenance.
The review was written 2011-05-17 by: John Dunbar
How was the booking process handled?:
Other comments about the hotel: This was my 4th visit to this resort and I dont think I will go back. It is really tired looking and is in serious need of a major upkeep.Staff were not very friendly and few had any English - especially reception!It is too bad as the resort is in a lovely location.
The review was written 2011-06-05 by: Dominic Sutton
How was the booking process handled?: Smooth booking, as ever, via ThailandHotels-24.com.com
Other comments about the hotel: Perfect place to stay, peaceful, great pools, perfect room, lovely restaurant and bar - although a little expensive...The only negative I can think of was the gym, as some equipment didn t work, and it wasn t as big as it looked in the photos... [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2011-05-02 by: Sven-Erik Karlsson
How was the booking process handled?:
Other comments about the hotel: We booked villa at prebooking ratesand have good room with jacuzzibath atbalcony,enjoyed our short stay for 2 days
The review was written 2011-03-18 by: Andrea Glomb
How was the booking process handled?: via Internet - very commfortable
Other comments about the hotel: the area with the garden and the pools was very nice
The review was written 2011-02-21 by: Martina Sjoqvist
How was the booking process handled?:
Other comments about the hotel: Very nice hotell, clean and serviceminded personel
The review was written 2010-12-25 by: Rachel Piamenta
How was the booking process handled?: My impression of this web site is simply amazing. Courteous staff and services. Help us with any personal request and made sure to spoil us beyond what we asked. All orders of vacation time I ve made through the site. Well done!
Other comments about the hotel: Very nice hotel,they think of the little details. Romantic hotel with courteous & nice staff. Two beautiful pools, rooms with Jacuzzi, in the rooms have DVD with lots of movies to choose from. a lot of activities; fireflies, independent sailing canoe, a lovely beach, gym and more. Highly recommend the hotel! [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2010-11-29 by: PAVEL SIBIRENKO
How was the booking process handled?: Exellent
Other comments about the hotel: For those who appreciates rest and relax.
The review was written 2010-11-14 by: Belous Tatiana
How was the booking process handled?: Мне нравиться бронировать через ThailandHotels-24.com. Все быстро и четко!
Other comments about the hotel: С 27 октября по 2 ноября 2010г. мы семьей из трех человек проживали в AANA Resort & Spa . Номер был стандартный в общем корпусе. Добирались мы из Бангкока до Ко Чанга на такси за 2700 баттов. Билет на паром стоил 80 баттов на человека. Нам отель очень понравился: приветливый персонал, функциональные и чистые номера, большой балкон с кроватью и столом для отдыха. Завтраки разнообразные и вкусные. Несколько раз ходили ужинать в ресторан. Цены умеренные, кухня хорошая, обслуживание качественное. Гостиница имеет собственный пляж, на которой можно бесплатно добраться на лодке. Пляж уединенный, тихий, но в период нашего пребывания был не очень чистый. До пляжа белые пески от гостиницы ходит бесплатный шатл утром и вечером. Спа услуги в гостинце достаточно дороги и мы делали эти процедуры в расположенной рядом спа академии (цены в 2-3 раза дешевле, а качество хорошее).В 2-х километрах от гостиницы находится слоновья ферма и водопад. Катание на слонах стоит 250 баттов с человека за 0,5 часа и 500 баттов за час. Осмотр водопада 200 батт с человека. Вот и все развлечения. Гостиница хороша для тихого семейного отдыха. Единственный недостаток - плохая мобильная связь. Мы смело можем рекомендовать эту гостиницу. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2010-09-29 by: Sharon Cohen
How was the booking process handled?: Excelent service from the first booking till the payment.thank you!!!
Other comments about the hotel: We were at AANA resort 4 days.We had a great time there.The rooms are clean, the facilities is good, but, the lower swimming pool is not maintenenad so well, they have a Jacuzzi and waterfall that we asked several time to operate, they said ok and did nothing, also, there is no chullout bar at tha pool, you cannot order drinks or food, it looks like an abended place.They charge you for any single thing such as:water battle, we didn t know in each one of the brand to use, and I m talking about drinking water.Drink opener - they tried to charge us for something that was nt at the room from the first place.Laundry bag - we never(!!!) charged for the laundry bag.beside those things it was great, the place is nice the staff are nice and Koh Chang isamazing.
The review was written 2010-08-11 by: Alexey Ryabinok
How was the booking process handled?: Thanks a lot for the provided help and support.
Other comments about the hotel: The hotel is great! Style, atmosphere, nature, calmness, romance and high quality! I will recomend you to stay in this hotel in case you want to spend time in calm and romantic place.
The review was written 2010-08-04 by: Chang Chuang Lin hui
How was the booking process handled?: After booking, we did not receive any reconfirmation by e-mail, we have to call to office to check, other services is oked.
Other comments about the hotel: This is the first time to Koh Chang, the hotel is located in a quiet and greenery place, hotel is quite nice and clean and price is reasonable
The review was written 2010-05-08 by: Sergey Goryushkin
How was the booking process handled?:
Other comments about the hotel: В отеле отдыхали 3 дня, очень понравилось, не смотря на то, что не было своего нормального пляжа и надо было добираться до него на байдарке которую здесь же и предложат. Зато пляж был девственно чистый на котором кроме нас был ещё один абориген с дреддами. берег ровный и чистый если нет волн, ни каких ежей мы не почувствовали в воде. питание было стандартным , как и везде по таиланду. Нам предложили на ресепшен съездить на пляж от другого отеля. чем мы и воспользовались. там пляж был восхитительным и оборудованным , но такой первозданной природы пляжа AANA resort & spa не было. сам отель не много староват, но номера были отличными, нам очень понравились кровати с балдахинами, от комаров спасают отдыхающих. массаж очень дорог в отеле , просят за 1 час 800 бат. Во второй раз в этот отель уже не поехали бы, но всё равно всё понравилось.
The review was written 2010-05-05 by: K.Nuntida Rotsawatsuk
How was the booking process handled?: Very good.
Other comments about the hotel: If I would like to go to koh Chang, I will come back AANA again. I am very happy on this vacation.
The review was written 2010-04-20 by: Kornnarong Tungfung
How was the booking process handled?: Excellent service. There was miscommunication between myself and the hotel when they said they didn t have my booking. ThailandHotels-24.com.com managed to sort it out without problem. The staffs were helpful and professional.
Other comments about the hotel: We stayed 3 nights in Top View Villa and it was amazing trip. The balcony is good for relaxing in the evening looking over the river view toward the beach. The jacuzzi is perfect for cooling down after a blazing heat afternoon, but it d be rather useless for other time of the day, or other season than summer.Sipping a cold iced beer in the Top Hill swimming pool looking at the sunset is also great experience.Hotel staffs are very accommodate in general. The spa was great even though a bit pricey. We consider breakfast as the down point for Aana as there re not many varieties and the quality is too common for the price and image the hotel tried to display but after all, we re satisfied with Aana. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2010-01-09 by: Thomas Lundgaard Rasmussen
How was the booking process handled?: everything is smooth and easy.
Other comments about the hotel: Perfect Place for a Holiday! Very nice Resort.
The review was written 2010-01-04 by: Jørgen Lundøer Madsen
How was the booking process handled?:
Other comments about the hotel: High standard. Very fine restaurant, pool and room. Lack of personal in the bars results in waiting time getting drinks etc. Not suitable for a 5 star resort. Everything else was perfect [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2010-01-12 by: Harry Sommerhalder
How was the booking process handled?: very good- the same everytime !
Other comments about the hotel: My wife and me stay in Aana little bit longer than one week - all in all we like it much and was happy !Not so perfect was the bungalows - a renovation should be- special outside.Service was very friendly but the resort had in this time not enough personal.Garden is wonderfull- restaurant nice with good food !For the special price from ThailandHotels-24.com it was okay ! [ThailandHotels-24.com integr.ERR:escaping]
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