The review was written 2012-02-16 by: Markus Rosenberger
How was the booking process handled?:
Other comments about the hotel: Ein tolles und gepflegtes Resort mit Flair. Das Zimmer war sehr groß und sauber. Die Lage direkt am River Kwai ist sehr schön und ruhig - etwas außerhalb der Stadt.Das Frühstücksbuffet ist sehr umfangreich und lecker. Nettes Personal rundet das tolle Gesamtbild des Resorts ab. Wir kommen gerne wieder. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2012-01-22 by: Peder Pagh
How was the booking process handled?:
Other comments about the hotel: It was a very nice Hotel with really fantastic surroundings and nice rooms, however the beds were too hard for our taste and the waiting time in the restaurant by the river was much too long.
The review was written 2011-12-26 by: Mr. Ketil Bentzen
How was the booking process handled?: Functioned smoothly without any delays.
Other comments about the hotel: Accompanied by family members I spent one night at the Royal Riverkwai. We were all impressed by the location in beautiful surroundings, the well kept garden, the comfortable rooms and the good service. Would have loved having more time available. Highly recommended.
The review was written 2012-01-23 by: Mr Darren Mark Fox
How was the booking process handled?: good as alaways
Other comments about the hotel: stayed in a sweet river view room which is in need of renovation spa was excellent as is the pool over all good hotel but better off staying in the much cheaper standard room
The review was written 2011-12-11 by: Rafał Sobolewski
How was the booking process handled?: Fast, on time, without problem.
Other comments about the hotel: Advantages:- very nice pool placed in the garden- quiet location where you can relax- lovely garden with good design concept- tasty breakfast with wide scope of food to chooseDisadvantages:- most of guest are from Thailand, hotel staff has a poor English- resort is located about 8 km from the city - the hotel can arrange free taxi to the city only twice a day at 10:30 a.m., 2:30 p.m. - rooms need a little bit of refreshment (painting, bathroom). No big problem but the price for the room is quite high.
The review was written 2011-08-12 by: Robine Laureston
How was the booking process handled?: Very easy to use and competitively priced.
Other comments about the hotel: This was a great resort to stay at; quiet, beautiful, helpful staff and lovely rooms AND a real bargain! We loved the pool!
The review was written 2011-01-07 by: Alex Gitlits
How was the booking process handled?: Excellent as usual. Very smooth.
Other comments about the hotel: This is our second time at this resort. It s been 3 years. The resort still offers very good value for money. Good location, friendly staff and excellent breakfast. The rooms are nice and clean and free WiFi connection in every room. The hot water pressure is low sometimes during peak times. Will definitely return. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2010-10-29 by: SIRIPEN PHOJOEAN
How was the booking process handled?:
Other comments about the hotel: บรรยากาศดี อาหารเช้าอร่อย นมสดเด็ก ๆ ชอบมาก แต่ช่วงไปโรงแรมกำลังก่อสร้างริมเขื่อน จึงนั่งเล่นริมน้ำไม่ได้ ส่วนห้องที่จองไว้แจ้งกับเจ้าหน้าที่ตอนจองในระบบบอกว่าเป็นเตียงใหญ่ 1 เตียง เตียงเสริม 1 เตียงเพื่อนอนกับเด็กเล็กได้ แต่กลับจัดแยกเป็นเตียงเล็ก 2 เตียงเตียงเสริม 1 เตียง ห้องน้ำอ่างล้างหน้าก๊อกน้ำกับอ่างน้ำสร้างไว้ผิดเวลาใช้น้ำหกเปี๊ยกเสื้อผ้าหมด ไปถึงแอร์ไม่เย็น ก็ต้องออกไปจากห้องให้เติมน้ำยาแอร์ ไม่ค่อยประทับใจทริปนี้เท่าไร แต่เจ้าหน้าที่ทุกคนดีค่ะ. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2010-10-27 by: CEDRIC PHILIPPOT
How was the booking process handled?:
Other comments about the hotel: Very nice hotel and service.
The review was written 2010-03-08 by: Van Santen
How was the booking process handled?:
Other comments about the hotel: A pleasant and well-managed resort, with very friendly service.
The review was written 2010-04-18 by: Mr Williams
How was the booking process handled?: Both booking in Thailand without a hitch!!
Other comments about the hotel: We stayed for 6 nights and wanted somewhere quiet to relax. Its what we got. The staff are fantastic, everywhere was very clean and the gardens are wonderful. The pool is like a bath and never busy. Only small niggle was not too much hot water in the room. Its an electric shower type heater sharing 2 or 4 rooms. With the heat outside you want a cool shower anyway!!
The review was written 2010-01-18 by: Jean-Michel Huet
How was the booking process handled?: perfect as usual
Other comments about the hotel: very nice hotel a bit far from the city.An own transportation is needed.Staff very friendly and helpful.Very good buffet breakfastThe only negative thing i can say are: - very bad smelling (we were on the room 109), in the room and outside- also a nightclub near by very noisy
The review was written 2010-01-06 by: Yupaporn Khamon
How was the booking process handled?: very good
Other comments about the hotel: Our group can say very nice hotel rice of nature,big swimming pool easy for visit surrounding. Kanchanaburi most of area are hot but this hotel have many trees and fresh air you never feel that. Staff were helpful and kind.
The review was written 2009-12-11 by: Ann Rowley
How was the booking process handled?: The website sent the hotel a confusing reservation letter that resulted in one of our rooms being on the ground floor and the management being very rude and unaccommodating.
Other comments about the hotel: Unfortunately I was very disappointed with the organisation of this booking. I had booked two double rooms with ThailandHotels-24.com.com, however when the confirmation email was sent to the hotel it stated (2 double/twin rooms) which the hotel took to mean that we wanted a double and a twin. When we informed the hotel that this was not what we had booked, they proceeded to argue with us and tell us that we had booked the wrong thing and then blamed the website. The management were very rude and unaccommodating. A shame for such a beautiful resort. Upon leaving the management again embarrassed themselves by accusing my partner and I of breaking the seal on a bottle of water in the minibar and then replacing it. Quite outrageous.The staff and the food at the resort were lovely and it was such a shame that bad management took away from this.
The review was written 2010-01-07 by: Cuttelle
How was the booking process handled?: Excellent
Other comments about the hotel: We found the staff very helpful, and although the rooms and bathrooms were old needing a clean and coat of paint, we had plenty of hot water and the beds were good. However, what did concern us was the following, we were allocated rooms 435 and 436, almost next to the fire excape, which was padlocked from the inside, and no way out. Although you always hope that it would never be used, the hotel is old and you never know what can happen, this issue has to be addressed, if we are to return to this hotel.
The review was written 2009-11-25 by: Ross Crawford
How was the booking process handled?: fast and efficient
Other comments about the hotel: Lovely resort right on the river the gardens are so beautiful and serene -with an amazing pool. Staff really helpful even though alot didnt spea english. Fair distance from town but agreat peaceful place to do day trips from - staff organized tours etc was great
The review was written 2009-10-24 by: James Bordycott
How was the booking process handled?: Suggest you might need better communication with this property since guests may book enroute - or suggest to the property a system to get their on line booking information to the front desk.
Other comments about the hotel: A little problem checking in - we had made the reservation on line enroute and were not able to print the ThailandHotels-24.com online voucher - this seemed a problem to our front desk person - we felt like we had to argue that we had a reservation - until management were called - not a good first impression! This looks like an fine older property but has been kept up well - and they offer excellent pricing - can be noisy if a big group is there when you are there - as we were - since the meeting/dance rooms are close to the rooms - unlike many resorts here there was no security at the gate [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2009-09-21 by: Andrea Le Bruen
How was the booking process handled?: Excellent as usual
Other comments about the hotel: This was our second time at this hotel, very peaceful, quiet and not far from the city at all. Staff hardly speaks English, but very helpful. Rooms very nice and clean, bathrooms need a renovation soon.
The review was written 2009-07-31 by: Josse
How was the booking process handled?: perfect reservation booking
Other comments about the hotel: everything s perfect can t find my word to explain this little paradise!!!!service really good ; room perfect and all around the hotel is really quiet and beautifulbut you need a car because it s a little bit far from the center of the city
The review was written 2009-07-27 by: Theerachai Laocharoenwattanakul
How was the booking process handled?: IT s good!
Other comments about the hotel: I am happy during stay in there.It s clean and comfortable.I hope that I will back here again if I have a chance and time.
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