The review was written 2012-04-24 by: Janet Lennie
How was the booking process handled?: Excellent service, helped change my dates quickly and efficiently.
Other comments about the hotel: Had a very comfortable stay in this hotel. It is not in middle of the tourist action but easy to get to everything. Swimming pool was clean, breakfast buffet had western and thai style food. Staff was helpful and all spoke a little english. Internet service in the room was 100 bhat for 24hours but intermittent and weak if working at all. No strength for skype. The lobby service is better 50 bhat for an hour but the logoff sequence was longwinded and the hour could be wasted if not logged off between uses. Lots of karaoke!
The review was written 2012-04-25 by: Lars
How was the booking process handled?: Perfect - 5 stars, couldn t be better.
Other comments about the hotel: My overall comment....it was o.k. In consideration of the price we paid we couldn t expect a 5 stars location. Rooms are getting a bit long in the tooth. Breakfast was o.k. and really enjoyable compared to other more expensive hotels in Udon Thani. Friendly stuff. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2012-01-03 by: Adebahr Michael
How was the booking process handled?:
Other comments about the hotel: das hotel ist -ok,die zimmer werden gut gereinigt aber sie sind schmutzig,flecken an der wand,sessel boden,nur zu bestimmten zeiten warmes wasser oder auf anfrage
The review was written 2011-12-04 by: Randall Stingel
How was the booking process handled?:
Other comments about the hotel: Some food at the breakfast buffet was often cold (eggs, etc.). It should be cooked as it is ordered, or a better method to keep it warm should be found. No English language news on TV. TV reception on some channels was very poor (unwatchable). Everything else was okay.
The review was written 2011-10-20 by: Dana Hanson
How was the booking process handled?: I have been booking with ThailandHotels-24.com.com for 10 years now. Outstanding customer service!!! Thank You!
Other comments about the hotel: Great hotel in a good location. I would recommend that for others to stay.
The review was written 2011-05-26 by: Sharon
How was the booking process handled?: Good
Other comments about the hotel: This hotel is geared to Thai market and very little English spoken so not geared to Europeans of which I was one of possibly 2. Hotel looks great from outside with nice gardens but once in it s old fashioned and has an unusual smells though not bad. The bedrooms are generous enough and they have European TV channels. Breakfast is appalling and staffing is very limited and lack of information; some mornings I could just get toast and when Thai groups are in, forget it. Wi-fi in rooms is shaky and costs. Reasonable location with tuk tuks and buses outside so good as a couple of nights but for long stay, forget food quality and service in the restaurant. Amazingly, they seem to have a shop dedicated to wines and a coffee shop that is rarely staffed. The swimming pool cannot be accessed by rooms or lift as it it is outside and often used by local children. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2011-03-15 by: Lorne Raymond James
How was the booking process handled?: Super effecient.... and obliging, I will use ThailandHotels-24.com again.
Other comments about the hotel: Location perfect, experienced Thai travellers will be impressed. Pretentious wine and coffee bar should be missed. Great value for money.
The review was written 2010-10-07 by: Cornelius Wolfgang Mueller
How was the booking process handled?:
Other comments about the hotel: Provincial hotel with no specifgic highlights, neither positiv nor negative. Breakfast buffet has lot room for improvement, which might be because of the very low occupancy rate during our stay
The review was written 2010-09-15 by: NGUYEN Jean Marie
How was the booking process handled?: very good as usual
Other comments about the hotel: This hotel is average. The rooms need to be refreshed. The AC was very noisy in my room. This hotel was not my first choice but the other was full at that time.
The review was written 2010-08-21 by: Eli Jacobi Nielsen
How was the booking process handled?:
Other comments about the hotel: Nice, effective and friendly service
The review was written 2010-01-31 by: Alexander Malcolm
How was the booking process handled?:
Other comments about the hotel: Nice looking place, but a bit far from city center. Breakfast buffet Ok, but nothing special.Very spacious room, 2 easy chairs, but no TV news channels in English. Comfortable bed.The room given was on the top floor (10) right under the a/c chillers. Far too much noise and vibration. Reception changed to floor 8 without any fuss. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2009-10-10 by: Leslie Derrin
How was the booking process handled?: ThailandHotels-24.com booking service worked very well but I had to produce a print out of my booking to the hotel reception........my passport and Credit Card for ID was not good enough....mai khao jai
Other comments about the hotel: This hotel is better suited to Thai guests. The staff do not seem to have experience with foreigners. It looks HI SO on the outside and in the the lobby but very sub standard where it counts in the room and bathroom was ancient. The swimming pool featured so beautifully on the internet did not have any water in it and was badly decaying. Breakfast was quite unpalatable.On the way back through Udon after the Naga Festival in Nong Khai, we stayed at a guesthouse for a 1/4 of the price in a better location and better facilities without the HI SO Thai pretense........highly recommend Top Mansion [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2009-08-18 by: Wuytjens Rony
How was the booking process handled?: ok
Other comments about the hotel: The swimming pool was dirty and not safe for young children.Also ABF was poor.The rooms were clean.
The review was written 2009-08-11 by: Daniel King
How was the booking process handled?: Easy!
Other comments about the hotel: Room is spacious, clean. Spa is excellent, good price, staff is very friendly and polite. Front desk people are another story. They are not rude but yet not nice which is not Thai hopitality we have got usedt to. They never greet or say hello or even smile to us. Seem like they do not want to bother. So we talked to the manager, she appologized and told us these people are new and promise to train them more. Other than that we enjoyed our stay. Location is great, food is good but not sure if we wqnt to come back to this hotel! [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2009-06-16 by: Erwin Van Vlierberghe
How was the booking process handled?: excellent service, correct payment & reservation
Other comments about the hotel: Good hotel in central Udon Thani, spacious rooms, good beds, good bathroom, good service,a lot of facilities, good price/value balance.
The review was written 2009-03-30 by: OWEN LANDRY
How was the booking process handled?: Staff english ability was poor. But they were friendly
Other comments about the hotel: Nice old hotel. Room was good but the bedlinen and towels have well past their useby date. Breakfast Ok. Could not use pool because it was school holidays and open to public.
The review was written 2009-03-12 by: Rahim
How was the booking process handled?: ThailandHotels-24.com is the best!!!!!!!!!!!!
Other comments about the hotel: Hotel was better than expected as I had read many negative comments. It s a older hotel but it is comfortable and quiet. Had a in-room safe. The showers and tubs could use and upgrade but gets the job done. The breakfast was just ok...beware the moskitos!!! [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2009-04-03 by: Lester John Chin
How was the booking process handled?:
Other comments about the hotel: this hotel is nice and clean and modern. The staff seems under pressure all the time and it shows on their faces. We ate there once at the coffee shop and was disappointed. It is under par for quality and selection. Over all, stay there but eat some where else. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2009-03-25 by: H.J.H. and friends
How was the booking process handled?:
Other comments about the hotel: A nice hotel. We have been picked up from the airport. But surprisingly the reception didn t know about our stay...
The review was written 2009-03-05 by: William Calcagni
How was the booking process handled?: ThailandHotels-24.com is my preferred site for any travel bookings in Thailand. I have used them for the last 5 years and they are great.
Other comments about the hotel: Avoid this place! I have visited Udon Thani several times but this was my first visit to the Ban Chiang Hotel. For 2 of our 3 days there was no hot water. Despite repeated requests nothing was done about it. The rooms are very dimly lit and need refurbishment. The Charoensri Grand is much better value for the money.
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