The review was written 2011-04-11 by: Donald Bruce Easton
How was the booking process handled?: Excellent service. We had some troubles with a potential flight cancellation and ThailandHotels-24.com was very helpful in contacting the hotel we had booked and was even able to get a refund although the hotel policy would normally not have allowed it.
Other comments about the hotel: Very friendly and helpful staff. Good value for your money. Only down-side was that the laundry service was very expensive compared to other hotels we have stayed at.
The review was written 2011-04-10 by: Mr. David Scott
How was the booking process handled?: Somewhat daunting for the first-time visitor to Thailand - once you re familiar with country and its ways, it s all good.
Other comments about the hotel: A big place with something for everyone, useful local restaurants and friendly helpful staff
The review was written 2011-01-01 by: Mark Baltierra
How was the booking process handled?: Very simple!!
Other comments about the hotel: What a fantastic place to stay, Customer service is foremost at this property. The rooms were clean, The view was spectacular of the Golden Triangle. I would stay here again and recommend to others!!
The review was written 2010-07-30 by: Nutthongchai Amornmongkolthong
How was the booking process handled?:
Other comments about the hotel: not good service when I chang the table for breakfast I lift the plate and glass by myself the staff look me but not help
The review was written 2010-06-20 by: Ange T
How was the booking process handled?: great no problems
Other comments about the hotel: Great resort to stay at. Lovely reception area and building. Well maintained even though it is an older establishment. Staff very pleasant and friendly. Grounds beautifully maintained as well. Good swimming pool along with other activities. Lovely restaurant and superb views of the Mekong River. Very large rooms, fresh and very clean with a great balcony and excellent views. We arrived for Songkran and had a fantastic time with the locals. Good location with lots to see and do. Will definitely be back again. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2010-04-26 by: Paul O`Shannessy
How was the booking process handled?: Great service as always.
Other comments about the hotel: Large hotel, our room having a balconey over looking Mekong river and borders of Myanmar & Laos, great views also from the resturant and bar areas.
The review was written 2010-03-29 by: CHUA WAI MUN
How was the booking process handled?: As usual - prompt and good
Other comments about the hotel: Good and Nice Hotel. It really value for money. The staff there is also very friendly. Will stay there again if travling to Chaing Saen
The review was written 2010-02-14 by: Miss Rajvi Kishorechand Mohanlal Shah
How was the booking process handled?: Great service from the staff at ThailandHotels-24.com. Thank you
Other comments about the hotel: The Imperial Golden Triangle Resort is a beautiful hotel set in an excellent location, at the heart of the Golden triangle. The hotel staff were very friendly and helpful. Breakfast was a good variety. The hotel is within a few minutes walking distance from local shops and massage parlours. Please note that the hotel is at leasy an hour away from Chiang Rai town centre. However, it is a very tranquil and quiet setting and the views from the hotel are absolutely magnificent. There are hardly any restaurants in the area for dinner. However, the hotel offers a wide variety of meals for dinner which is good value for money. For those of you who want a good massage service, I highly recommend the massage parlour just outside the hotel (its a minutes walk down the hill from the hotel). I highly recommend the Imperial hotel for its service, views, quality, location and staff, and would definitely rate it higher than any of the 5 star hotels I have lived in within that area [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2010-02-06 by: Dmitry Turevskiy
How was the booking process handled?: Perfect
Other comments about the hotel: Hotel is located on the slope right below viewpoint. Near hotel are piers with boats for Byrma-Laos-Thailand trip.Staff is friendly, but convinced us to check-out too early so we missed breakfast (and breakfast-box is lousy) and then spend about an hour in airport. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2009-08-30 by: Phillip william nelligan
How was the booking process handled?: excellent,no hassles.
Other comments about the hotel: very nice hotel,offering excellent service/food and very efficient staff.located right on mehkong river with excellent views from balcony. close to all tourist locations.
The review was written 2009-08-20 by: Michael Hickson
How was the booking process handled?: Smooth and efficient.
Other comments about the hotel: Fantastic setting and views, each room with a veranda overlooking the Mekong river. Very quiet location, nice, spacious rooms. Highly recommended. Hotel will organise transit to and from Chiang Rai, but if there are only 2 of you it is cheaper to arrange your own taxi.
The review was written 2009-07-20 by: Gian Andri Bivetti
How was the booking process handled?: As usual no problems and better prices thann booking locally the additional night.
Other comments about the hotel: Very nice hotel, great view. It is outisde the city however very nice to relax and enjoy the beautiful view on the golden triangle. Good breakfast and very nice view from the restaurant. We booked an extra night locally. We would definately go back there.
The review was written 2008-10-01 by: Susan Bray
How was the booking process handled?:
Other comments about the hotel: A beautiful resort, and very very quiet. The rooms and dining room have a wonderful view of the Golden Triangle. Staff tried to be very helpful.
The review was written 2008-03-28 by: Gudrun Bjork Petursdottir
How was the booking process handled?: Great
Other comments about the hotel: We loved the hotel and its quiet surroundings. The hotel is overlooking Mekong and the border of Thai-Laos-Burma. Great!Friendly staff, nice and clean rooms.
The review was written 2007-12-28 by: Deborah Denker Tower
How was the booking process handled?: Very accomodating!
Other comments about the hotel: Everything was perfect-we had a wonderful time and found the hotel to be just what we wanted and needed. Everyone was helpful and our guide made our site seeing delightful and informative. I would certainly recommend it to others. Thanks!
The review was written 2007-03-11 by: Allan Walden
How was the booking process handled?: Efficient
Other comments about the hotel: A very comfortable hotel with excellent views of the Mekong. Our room was well appointed & spotlessly clean. The breakfast was of a good standard.
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