The review was written 2012-03-09 by: Bengt Kron
How was the booking process handled?: No problem
Other comments about the hotel: I am satisfied.Good breakfest near beach polite staff
The review was written 2011-09-01 by: Curt Geier
How was the booking process handled?: Perfect as always
Other comments about the hotel: According to the read reviews on the Internet we were surprised that the room booked by us was much better than we had expected. The standard for this price range is good. Breakfast sideboard was good for the standard of this hotel. The beach was cleaned every day. There could be some more available and some are not any more in the best condition. Also at the Swimmingpool. There is a German and English eloquent employee at the Reception named Katja. She cares immediately if something is queried and shall be changed. Also she has recommended us a boat excursion which one was really good and beautiful. Many thanks to Katja. The situation of the hotel is also very good. Run only about 500 metres till one is in the centre of the Lamai Beach and many possibilities of going out to eat or more? We only can recommend the hotel [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2011-08-15 by: Odd Walther Riis
How was the booking process handled?:
Other comments about the hotel: Good value for money, but the hotell are a littebit old fashion and need renovation. Anyway you cant expect more to the price. Breakfast was good.
The review was written 2011-05-08 by: PIERRE
How was the booking process handled?: This hotel did not responds to my faily need, but ThailandHotels-24.com agreed to modify my booking to another hotel w/o problem. I was very happy with such flexibility.
Other comments about the hotel: Hotel is ok, but i was not happy with location, at the very end of the beach. Means no real beach and very sloppy. Not convenient for my 3 years daughter. More over there was no other kids, but mostly retired very peaceful germans. We change hotel w/o problem. Very nice and flexible saff.
The review was written 2011-01-29 by: Inge grell
How was the booking process handled?:
Other comments about the hotel: A nice place near the beach! very helpful and friendly personal. We will be back next year in the bungalows. Food is excellent!
The review was written 2011-01-02 by: Piyanan Wiechert
How was the booking process handled?:
Other comments about the hotel: We had 4 nights but after the 3rd Night departed.After we had exchanged 2 times the room.No flush toilet and shower first Room. Outside air conditioning system boomed. 2. Room door wall cabinet moldy. 3. Musty room walls at the bottom of mold.Rooms musty and moldy. Water quality shower watervery bad. According to the front 70% have no problems with the water!I ve been acting a proper allergy.The only person the woman has made the Tour of consulting a good job!We will not go back to Koh Samui and especially not in this hotel again. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2010-06-03 by: Gary Bettini
How was the booking process handled?: easy, efficient,informative and hassel free
Other comments about the hotel: Great place and location. Staff very helpful and friendly. Very good value for money with a good selection for breakfast to start the day.
The review was written 2010-06-06 by: Neville Brown
How was the booking process handled?: Excellent service, very prompt.
Other comments about the hotel: Excellent accommodation for price range. Friendly staff, top position in Lamai and great food in restaurant.
The review was written 2010-03-30 by: Bengt Ivar Kron
How was the booking process handled?: Perfect!
Other comments about the hotel: Nice hotel near beach.Friendly and polite staff.
The review was written 2010-03-12 by: Sergey
How was the booking process handled?: Отлично.
Other comments about the hotel: Отель для тихого и спокойного проживания. Удобное расположение: две минуты ходьбы до моря и пять минут до всех вечерних и ночных развлечений. Вблизи много магазинов, массажных салонов и ресторанов. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2009-12-22 by: Chan Wai Kar
How was the booking process handled?: Is very helpful and the photo shown is like what we have in the hotel...
Other comments about the hotel: Everything in the hotel is well done,but for the water supply,need some improvement. But overall is really well done...
The review was written 2009-04-08 by: James L Hartman
How was the booking process handled?:
Other comments about the hotel: A nice place with a good location. However, I wish someone had told me there was construction going on in the office and hotel area before I booked. Staff was very nice and made an effort to meet all my needs. I would go back but only if the construction is finished..
The review was written 2009-01-20 by: Tony Holding
How was the booking process handled?: Efficent and very aware but not that helpful when i voiced a concern about price rises.
Other comments about the hotel: If your looking for an picture perfect bungalow then DO NOT USE THIS HOTEL. The brochure and website photographs are very misleading. the beach is dirty and not cleaned. the swimming pool isn t cleaned ( ever). The rooms are very basic and run down with rotten doors and balcony s. The staff are very nice and helpful and this this the only plus merit for this over priced Hotel. Better value is found elsewhere and indeed Koh samui in general is lacking charm,beauty and any typical Thai lifestyle. Koh Tao is the best place to visit by far. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2009-01-07 by: Roxanne Beaubien
How was the booking process handled?: Booking was easy, easy, easy....
Other comments about the hotel: Mixed reviews on this resort but I do use the word resort loosely! When we arrived we were shown to the bungalow which is what we booked with a view of a lagoon, which would have been fine if it were not for the construction crew set up 10 feet from our deck. At least they didn t start with the power saw until later in the morning! There were no towels, no hot water and various other things when we checked in that were fixed soon. Just don t expect much - I put in some laundry and it took more than a day and a half, but I did get a bonus of some men s underwear and towels which were not mine. Also, we book airport transfer for 10 am which magically changed to 9am which no one bothered to tell us about...There is one desk clerk who speaks and understands English and really the only one who was helpful -- he was great! We got to the point that we waited until he was on shift in the afternoon before asking about anything!I understand cost is higher during the peak season but it was still way over priced for any season.....The restaurant service was good, the food okay....and, as an added bonus, a desk clerk stopped our van on the way to the airport to collect payment for the motorbikes we had rented and PAID for five days earlier! During regular pricing season, this would meet expectations but a tip - get a receipt marked paid for everything that you pay the desk for! [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2008-08-28 by: Garnes Irene
How was the booking process handled?: Vert efficient
Other comments about the hotel: Good hotel. Helpful & friendly staff. Very good breakfast included. Good location in Lamai.
The review was written 2008-07-23 by: Rolf Herrmann
How was the booking process handled?: Die Buchung über Internet funktionierte absolut reibungslos. Alle Transaktionen wurden umgehend per E-Mail bestätigt.
Other comments about the hotel: Wir verbrachten 12 Tage im Resort und wir können es ohne Einschränkung empfehlen. Die gesamte Anlage und der Bungalow waren sehr sauber, Bettzeug und Handtücher wurden täglich gewechselt. Das Frühstück war landestypisch, frisch und umfangreich. Standliegen und Sonnenschirme waren immer in ausreichender Zahl vorhanden.Das Personal war sehr aufmerksam und freundlich. Kleinere Probleme (fehlendes Handtuch, defekte Glühbirne) wurden im Handumdrehen gelöst.Der Strandabschnitt, an dem das Resort liegt, ist mit der beste in Lamai, keine Steine und kaum Algen im Wasser.Wir würden das Samui Laguna jederzeit wieder buchen. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2008-05-08 by: M. Kraaijeveld-van Litsenburg
How was the booking process handled?: booking was simple, fast and accurate. Great job!
Other comments about the hotel: I do not recommend this one! The facilities are okay-ish, but the staff is absolutely terrible! They hardly speak English, even at reception and are just unforthcoming. The restaurant was nice, simple but nice and staff there was much friendlier then inside . They stole from our rooms, jewelery and money, but the manager was actually laughing about it and the police was told by him that it was an insurance scam so not to help us. Really really bad, as we didn t even have insurance! There are no safes in the rooms so you either have to bring everything of value to the beach, bring it back and forth to the reception (is far)or you get robbed. We ended up with a report from the Tourist Police in Chaweng as the regular police sided with the manager after a lot of Thai converstaions and it took us two days of driving back and forth. For us, it just wasn t worth it and de manager was such a jerk..... perhaps he was even in on it??? [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2008-05-06 by: Bengt Kron
How was the booking process handled?:
Other comments about the hotel: It was my second stay this year at Samui Laguna Resort. The hotel is nice the staff very friendly and polite. I really like it!
The review was written 2008-04-29 by: Allan Jensen
How was the booking process handled?: wery good service and fast
Other comments about the hotel: I can only recommend this playce every thing are wery nice breakfast the staff near the beach beautiful . I will come back . we stay in bongalow wery nice.
The review was written 2008-03-18 by: Bengt Kron
How was the booking process handled?: Excellent!
Other comments about the hotel: A very nice hotel with an excellent staff.Near to the beach good swimming and good service. I will really recommend it!
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