The review was written 2012-03-30 by: Daniel Thomas
How was the booking process handled?: As usual the booking service was excellent.
Other comments about the hotel: The reception staff were very pleasant but as for the hotel I don t think I would stay there again. The room was fine but the juices in the fridge were out of date, after one shower the water ran out in the room and took some time to come back. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2012-02-18 by: Bruce Anderson
How was the booking process handled?: to be able to provide an instant service to the hotel being booked, my hotel never new anything about it, to be fair it was all arranged within hours, things just need to be instant when making a booking between all partys involved.. with thanks b00se77@gmail.com
Other comments about the hotel: I really enjoyed staying here, i like the tv in the room,nice shower and bathroom area, air con and stocked fridge with cold beer,all perfect then open doors out on to the balcony to view the sea and beach,but because the trees are thick and tall, you just dont get that view, that you wish for, if the company was able to lose a few trees there then that would be perfect, but why should we destroy the trees when we can walk to the beach, i dont know, it was just a shame we could not see the ocean view because of the trees. i also booked online, and when i arrived the hotel had no record of a booking, it was akward..but overall i enjoyed my stay and would like to stay again sometime, wth thanks Bruce Anderson [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2012-02-15 by: David Townsend
How was the booking process handled?: Bit confusing waiting for people to e-mail me to take payment. Room was reserved as promised though.
Other comments about the hotel: For the price I ve no complaints. Complex itself was lovely, on thre sea front, two good pools, a 24hr restaurant and bar and another restaurant bar overlooking the sea. Bungalows set in well maintained gardens. Basic fan bungalows are just that. Basic. They do have good cable tv with sports and entertainment channels in english, hot showers and flushing toilets. Fan cooling was adequate. Air con rooms much more nicely decorated. On the minus side, there is airplane noise between 6am and midnight. To sum up, great value for money. I d stay again if on a budget trip. Recommended [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2012-02-10 by: pamela riley
How was the booking process handled?:
Other comments about the hotel: Pretty cottages, clean and well presented with small outside space to sit in the shade. Extremely close to airport, at the end of the runway so not so quiet in the daytime, otherwise spot on. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2012-01-05 by: Maria Josefin Appelberg
How was the booking process handled?: Had no trouble with booking!
Other comments about the hotel: We enjoyed our stay very much, the only thing that was a little annoying was the airplanes that were only like 100 m over our house. Other than that, great! +++
The review was written 2012-01-01 by: Yohaan Kuruvilla
How was the booking process handled?: excellent
Other comments about the hotel: great place to stay. beautiful view.room service from the 24 hour hotel was quite poor. by the way if you take room 134 make sure u inform them that the tub in the bathroom is poorly constructed. very breakable. :P
The review was written 2011-09-15 by: JEROME SAUVAIRE
How was the booking process handled?:
Other comments about the hotel: photos trompeuses, pas de piscine car en travaux, situation tres mauvaise car tres proche de l aeroport, decollage et atterissage des avions 100m au dessus de l hotel. cerise sur le gateau: puces dans le lit [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2011-01-17 by: ali white
How was the booking process handled?: Very quick and easy.
Other comments about the hotel: A nice place to stay for a stopover. Good price and choice of accomodation.The reception staff were very helpful.
The review was written 2011-03-19 by: Nicholas Walters
How was the booking process handled?:
Other comments about the hotel: The hotel is very conveniently located between the airport and ferry terminal to Koh Phangan and Koh Tao. The restaurant has a lovely sea view, and the service was efficient and friendly.
The review was written 2011-01-05 by: Daniel Hardy / Gemma Glenister / Rich Bu
How was the booking process handled?: Excellent service.Although trouble paying with my thai debit card so had to go to the office which is far from me in bkk.
Other comments about the hotel: Hotel was great.Reception let us check in early which was nice, especially after traveling by bus from bangkok for 12hours.Room was decent size for 3 people, sea view, nice decor and clean. Nice swimming pool, nice seaview restaurant, nice food but abit pricey. Perfect location as we went to a pier which was within walking distance from the hotel to get to koh phangan for new year eve full moon party! :)Overall good value! [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2010-05-24 by: Norbert Fleischmann
How was the booking process handled?: fast and very good. recommendable
Other comments about the hotel: Leider nicht zu empfehlen. Abholung vom Flughafen klappt nicht und das Personal reagiert überhaupt nicht bei Nachfragen. Würde ein anders Hotel wählen beim nächsten Mal.
The review was written 2010-03-08 by: Andreas Muegge
How was the booking process handled?: excellent !! highly recommended
Other comments about the hotel: Hotel is directly at big buddha beach. we only stayed one night, to get our early flight at 6.00 back to bangkok. Hotel is 10mins. from the airport, they have a free transfer, that was great ! Room was ok, but MANY gnats in the room (coming again and again from outside, leak door ! Sketolene-spray in the room for free (OK!) Minibar with drinks, cookies, chips and some other useful things were available at the room (toothbrush, sketelone etc). For 1 night ok, planes going over the hotel. Area is ok, Food ok too ! [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2010-02-16 by: frederic boulvert
How was the booking process handled?: efficace
Other comments about the hotel: cela reste le meilleur rapport qulite prix de samui a condition de supporter els avions. super picscine jardin bungalow
The review was written 2010-03-14 by: Spiridoula Papathanasiou
How was the booking process handled?: i am very pleased with your services, the feedback, your costincensy and your time coming back to us, everything was spotless! thnak you
Other comments about the hotel: i am sorry to say that the room was awful, to my opinion it doesnt even have the standard-minimum quality its supposed to offer. the sheets very dirty, the walls too. its obvious that this hotel in koh samui doesnt respect the visitor, they only want to take your money, they are not interested for a good reputation. i knew about the aiplane issue in advance, so i was prepared, but this is something elseto experience. the hotel is very close to the airport. last but not least, i am very displeased with the behaviour of the staff, they were unfriendly, they were laughing at us and they only want to take your money. imagine that for a transport to the big budha pier (which is 5 minutes walk- but we wanted a transport because we had lots to carry) they asked 100 baht!! unbelievable! we found a taxi and the driver agreed to take us there for half the price. i would recommend it only to people who want to stay one night there (also for sex purposes, as they offer condoms in the room) or for people who want a cheap solution for the samui standards and they cant be bothered with quality details. it is not a value for money im afraid, sorry.
The review was written 2010-02-12 by: Chris Weinlich
How was the booking process handled?: it was a struggle to find our booking but eventually got there
Other comments about the hotel: Great spot if you are looking to go the full moon party in koh phangan as this is just a short walk to the pier which takes u directly to the party...standard rooms with a/c and all that we needed for the stay... the day staff are very cheerful and happy compared to the difficult night staff
The review was written 2010-02-13 by: Eduard Kiryupin
How was the booking process handled?:
Other comments about the hotel: I didnt like the location of the hotel. Too close to Samui airport. Airplanes go up and down all the time. It s not what you dream about when you are on Holiday. The other things are value for money.
The review was written 2010-01-11 by: DL
How was the booking process handled?: Excellent
Other comments about the hotel: Hotel was clean and functional, good location for beach but very noisy as near aiport, but for the price this is what you would expect. Also great location for the ferry to Koh Tao etc.When you arrive you have to give a 500bht deposit for the mini bar which was a surprise (although this is refundable when you check out). We gave a 1000bht note and got no change, we queried this and they said they had given us the change when they hadn t, despite numerous conversations with the manager etc they would not budge so watch your money!! [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2010-01-12 by: Lilian Angus
How was the booking process handled?: Good, a little slow around new year, prob due to overload!
Other comments about the hotel: Being near the airport made it a bit noisy, but aside from that was great! Clean and very comforting.
The review was written 2010-01-05 by: Mrs C Hogg
How was the booking process handled?: excellent as usual
Other comments about the hotel: Situated 5 minute walk from the pier and plenty to do nearby, No complaints really you get what you pay for and at £7 per night this is fine, only booked for 1 night as we had an 6am flight to bangkok.The staff were very good came to our room at 4.30am and drove us th the airport free of charge. [ThailandHotels-24.com integr.ERR:escaping]
The review was written 2009-12-30 by: James Gardner
How was the booking process handled?: very good. quick and easy. will use again.
Other comments about the hotel: On arrival the reception were very helpful. The rooms where to a good standard and also had a clean swimming pool which made are stay very enjoyable. over-all the mermaid resort is a great place to stay and would recommend to back packers on a budget. BUT.... our room is right under the flight path of landing planes. after a few went over you didnt tend to take much notice of them so if you can put up with a few planes you will love the resort. [ThailandHotels-24.com integr.ERR:escaping]
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